January 2024 by MCM
We needed to wait nearly 2 hours to get our food (mainly Pizza). Only the kids got their Starters first on our request.The bruschetta wasn?t really one.They gave us about 10% discount at the end for this.The waitress was very gentle.The prices for one Pizza is ridiculous high!Never paid 20£ or nearly 23? for 1 Pizza in Italy.
January 2024 by Alison Holloway
Very Lovely staff and food was nice although it's very expensive. A very enjoyable
December 2023 by Troy Clank
Not great pizza. Nice place, friendly staff, not too pricey. But nothing special.
December 2023 by Kay leigh
Extremely understaffed but it?s no wonder since the manager is rude and arrogant. Not sure why anyone would want to work there unless they enjoyed being treated like a doormat and publicly embarrassed. They also have rats running around.
December 2023 by Max Hasani
Expect a 45 min wait for each course even when the restaurant is quiet. The food was terrible, chewy chicken, most left uneaten, and kids food laced with marscapone?
December 2023 by Burcu Köseo?lu
For a franchise, it is a nice casual place to spend an easy dinner. The service was a bit slow but they compensated with some snacks which was nice.The food is better than the other franchise pizza places. The parking space is limited
December 2023 by Jessie Tucker
Ordered a delivery. Absolutely awful when it eventually arrived. All hot food stone cold and the £16 salad absolutely tiny with no goats cheese which I paid extra forLarge fries ordered but again portion so small not even enough for a child!When I phoned restaurant they couldn?t more disinterested and told me to phone delivery company for refund.Do not get your food here as absolutely worst value for money and awful food and rude management
November 2023 by Holey Body piercing
So I placed an order for coco Di mama & upon delivery the order was slightly wrong.I phoned zizzi as Uber eats was rubbish and the manager Lisa was so apologetic and lovely and sweet. The chefs even apologised when I drove to collect my new order. Honestly so sweet. Lisa you?re a babe ! I hope they pay you enough Thank you for rectifying everything ???
November 2023 by Abbie Arkell
The WORST Zizzis I have experienced. I used to visit often when I lived in the area before I moved away and it was great. I visited today for the first time in a couple of years and it was TERRIBLE.Firstly, the staff were terribly under-trained. A waiter put through the wrong starters for us so we ended up with garlic bread instead of meatballs - not even remotely similar(?). We kept and paid for the wrong starter, along with reordering the original to save a fuss as staff were clearly already all over the place. A waitress brought over our drinks and was unaware of how to pour a beer - she poured it as you would a soft drink and it foamed instantly and overflowed onto my Mum's plate. They didn't offer a replacement and just gave us some paper towels, which was ridiculous considering half a glass of beer was now on the table.In regards to the food, it was okay. A lot of it was drenched in oil but bearable, and all of the food severely lacked seasoning. It's incredibly disappointing to eat tasteless food considering Zizzis prices.When we came to pay we required one bill for food and one bill for drinks, which none of the staff could do so the manager had to take over. My Mum had alcohol free Peroni and was charged the alcoholic price, which we just paid as we'd had enough and were desperate to leave. When we wanted to pay the issue with splitting the bills came up again and staff flustered as they tried to work out how to do it.Ultimately, it was a ridiculous experience and my family and I left incredibly disappointed, especially as this restaurant was once a favourite. I would NOT recommend this branch of Zizzis.
November 2023 by Heath ?Magicroundabout99? Al
Staff was ridiculously slow and rude even though the place was near enough dead. Food is mediocre. A staff member swore at a takeaway driver behind their back as the restaurant had given the delivery to the wrong driver. I heard they kept trying to charge a service fee repeatedly to the other table even though they had requested it to be removed multiple times. Never again
November 2023 by Karen Alsford
We celebrated my dads 75th birthday on Saturday at zizzis Loughton , there were 15 of us and the service we received from Lisa and the staff was amazing ! All the food and drink was served promptly and was delicious! Thankyou zizzis Loughton !!!!
November 2023 by Sima Akram
My family and I absolutely love this place. Our children aged 5yrs, 7yrs and 10 yrs love going to Zizzi. They love the fact that they get their own kids menu and are able to colour the back of it and do the fun activities which keeps them occupied. The staff are lovely and always ensure they get some colouring pencils. We are a vegetarian and vegan family so the fact that there is so much choice on the menu is a massive bonus. The food is amazing and the service is also great. Will continue visiting this lovely place. Thanks to all of Zizzi staff for doing such a great job and being amazing.
October 2023 by Zia Rahman
We had lovely quiet brunch, very welcoming and friendly service.The food was amazing and delicious.
October 2023 by Marilyn Payne
Food and service couldn't have been better. Lovely staff and the most delicious pizza ever. It was a Tuesday evening so not busy - hence a bit difficult to give 5 stars but actually the atmosphere was very good too. We had a lovely evening.
September 2023 by Sarah Collins (LeSair)
Honestly had the worst service in this Zizzi. I don't understand why either. It's like everyone was on slow mode that day. There was only two other tables in the whole restaurant. I was very disappointed. Waited over 50 mins for the starters, only to have got them wrong. Found one lady very rude and sarcastic when I asked for the simplest of things. Will not be returningKid-friendliness: Handed out colouring papers
