March 2024 by eileen stapleton
Very good service
March 2024 by ANISA LAMCJA
Very happy with my purchase today. Very helpful and professional staff.
February 2024 by Carina Acton
The best opticians I?ve ever been to!! Polite, Friendly, amazingly efficient and organised! Super reliable
February 2024 by Stuart Mundy
Getting new or replacement specs can often be tricky and it seems to me that there?s many different ways they can go wrong. Although I?ve had some problems in the past the Specsavers team listened carefully to what I had to say and the upshot was that I was absolutely thrilled with the final result. Thank you Specsavers Loughton. You got it spot on and I?m delighted.
February 2024 by B B
Poor service and never answer the phone. Spent a week trying to ring, which is odd because there?s always so many people in store
February 2024 by Gabriel Forde
Very helpful and professional
December 2023 by M Rahman
Very good branch. Helpful and knowledgeable. Well staffed.
December 2023 by Judy Boyle
Good service again this year.
August 2023 by Marie King
Great services made me feel very welcome helped alot with choosing my glasses
August 2023 by tim ratcliffe
I just wanted to say how impressed I was with the service I got this morning. I'm staying at my dad's and 300 miles from my local specsavers store. My contact lens had split and I didn't have any spares with me. The lady on reception arranged for me to see an opthalmologist straight away who sorted me out with a few pairs of daily disposables, checked my eyes over and didn't even charge me. Great service and really helpful.Many thanksTim Ratcliffe
July 2023 by vee kaur
Don?t pick up their phone ever! Been trying to contact them for a month now regarding my child?s glasses. We moved from another branch as this is closer but I think we?ll go back to the other branch.
June 2023 by Hannah McArdle
Didn?t bring enough contact lenses with me from Australia, Ibz was an absolute legend and helped me find my prescription (by calling Australia) and sorted me out with my lenses! Will be able to see the Eiffel Tower now, instead of giant blur! Thanks Ibz!!
June 2023 by susan winch
Easy to book an appointment online, but to change or cancel you have to phone and they're too busy to answer. Why not make it easier, eg by clicking on the confirmation if you need to cancel?
June 2023 by Matt Johnson
Cancelled my appointment _when I arrived for it_, showing no regard whatsoever for my time.
March 2023 by Merlin Mehmedova
It was my first time having my eyes checked and ordering glasses.Thank you Ibs for looking after me and helping me chose my glasses. You really are a star ?.