October 2023 by 8 H
Very very rude staff. When asking for some Co-Codamol, the lady behind the counter looked at me as if she was disgusted, she asked me what it was for, I explained that my tooth had snapped and I?m got a dentist appointment coming up, she embarrassingly asked me to show her proof (to which I was not comfortable) after telling me I shouldn?t be taking them for a tooth ache and that I could get addicted she walked away to an Asian man and I overheard her saying that it there is only 3 packs left, to which he responded along the lines of ?increase the price by 50 pence?. Me being an anxious person anyway I didn?t call them up on it, I didn?t have much of a choice and I really needed them at the time.
July 2023 by M bubbly
Always kind and helpful.
April 2023 by Sally
Long wait for a simple prescription. Staff not particularly friendly
January 2023 by Russell Joseph
They really need customer care training! Had to wait in a slow queue. Wanted some cough medicine but the one requested was not in stock. Picked out an alternative product and gave it to the assistant who then proceeded to have a conversation with someone else knowing I was waiting. Whatever happened to efficiency?
December 2022 by Jurie Gryffenberg
Super helpful & professional.
October 2022 by alan scott
Long queue for flu jab inspite of booking in advance waiting 25 minutes after prearranged time inadequate seating space flu jabs administerd by assistant in between serving customers we'll use our GP in future
September 2021 by J Nicholson
I have been using Safedale pharmacy in Buckhurst Hill for many years now. Arthur, in particular, is extremely helpful, caring and a class act. Have been using this as my main pharmacy and will continue to do so.
September 2021 by T M
Very friendly staff, helpful and quick service.
August 2021 by On MyPalm
Well organised generally and quite friendly. They are quick at having my prescriptions ready. Today they delivered them because I need to isolate.
August 2021 by Onmy Palm
Well organised generally and quite friendly. They are quick at having my prescriptions ready. Today they delivered them because I need to isolate.
June 2021 by T Mez
Very friendly staff, helpful and quick service.
February 2021 by J Lombardo
I have been using Safedale pharmacy in Buckhurst Hill for many years now. Arthur, in particular, is extremely helpful, caring and a class act. Have been using this as my main pharmacy and will continue to do so.
February 2021 by Indira Zhamalova
Rip off, go to Waitrose opposite
January 2021 by Sylvia X
Have to say very bad attitude, not good service and not friendly staff.
November 2020 by Christopher Christos
I so rarely do this, yet feel I have to.I visited today, to collect a prescription for my wife.I'm exempt from wearing a mask, and I fully expect, not to be questioned.I was mid sentence, when the young lady serving me said "where's your mask?".I advised that I didn't have to wear one. A male employee, then called over "didn't they give you a badge ".I have no idea who "they" might be, and the questioning made my anxiety go through the roof!I stepped outside to compose myself, then reentered the premises.People in my position should be able to feel comfortable and not like a social leper with a star around my neck!Poor show I'm afraid, and no hint of an apology as I sat there.
