August 2023 by nathalie fransen
Very rude staff, do not recommend this shop!
August 2022 by Huseyin Besguller
The store is clean, tidy, spacious, modern, bright, vibrant, sleek and unique which is good for store that is selling second hand items. The staff are friendly, responsive, respectful, professional, understanding, knowledgeable on sometimes, attentive, sociable, caring and punctual . The price is really affordable in this store because they selling second hand items for good cause like scientific heart research to cure all heart problems even one that seems impossible. I had good experience buying items from this store like amazing deal on perfume for my little sister and I will be volunteering on August 31st Wednesday.
May 2022 by Zina
Great service and always nice and helpful staff!
April 2022 by Miriam Urgelles Coll
The staff are rather rude, they can't even answer to a 'hello' or 'thank you '
July 2021 by Mark Hylton
Really I am I friend had a really great time in Loughton yesterday and the British Foundation shop is the best the staff in there are very good Ali was nice to help the charity as well definitely coming back very soon and good luck auto rest of 2021
February 2018 by Berat Sucu
Unprofessional staff. Very disappointing
February 2018 by ScarletDrawer30
Very impolite store manager. They are very stern and rigid
February 2018 by Tuba Demirel
The ladies in this shop are very rude to the customers with kids. Upon an accident they yelled and insulted a mother today in front of other customers. They blamed her for letting her son play with the glassware, which was not true indeed. Although the lady said she was sorry and admitted paying they continued blaming her. The glassware has been exhibited in the middle of the store on a very unstable shelf-which makes those very prone to fall off. Although I visit this shop every now and then I see that they need a little more politeness to the customers. Accidents happen in every store.
