January 2024 by Andrew Hayman
A brilliant practice. Great staff and service!!!
December 2023 by John George
Accommodated us for a change of appointment due to staff not being available. Great service from Jan. Thanks.
October 2023 by Alison Cook
Just pleased that the GP here spotted an acute bowel problem that needed urgent attention....they are very good, had changed from a local Hockley GP practice that was awful. Here the Drs are prompt and thorough, the receptionists are polite. Have to make a special mention to Tracy a medical receptionist who sourced urgent medical supplies when there was miscommunication between the GP and the medical supplier.
September 2023 by Roy Bacon
After 14 years being with the practice hawwel I have always. Had problems getting a my appointment and on the last time I had a doctor that forgot to send a blood test appointment and did not put a prescription in the pharmacy as promised very poor service I just hope I never get that I'll to need medical assistance from the practice hawwel
September 2023 by Jackie Watts
I?m so happy I joined The Practice Hawkwell. The staff are always so helpful & go the extra mile to keep us well & happy!
September 2023 by Andrea Wyatt
Just called to book an appointment. Receptionist very helpful and knowledgeable
February 2023 by Rasa Vasyliene
Dr Adam is caring, patient and methodical. I never felt rushed, I felt listened to and really pleased with his manner. After several bad experiences with the NHS he is a breath of fresh of air. Highly recommended.
November 2022 by Jason Jones
Dr Fellowes is extremely helpful and friendly - he is very thorough and understanding
November 2021 by Graham Andrews
Very good doctors but easy getting to get a appointment but have a nice waiting room
November 2019 by Laura
The doctors are the reason for my 5 star rating. There is a female and male doctor and they are both fantastic. The receptionists can be slightly rude at times and abrupt but I find receptionists in general can be like this. Luckily, it is the doctors who treat us and they are extremely quick and thorough at diagnosis and treatment.
November 2019 by Terry Smith
No faults with any aspect of this service at all. As with all NHS services they are under massive pressure, but they have ALWAYS delivered a first class service to me and my family.Appts may be an issue, but the practise didn't build the new houses nor close surgerie .
November 2019 by ken harris
Don?t know where so me of the people are going as I find this surgery and doctors are great
November 2017 by Kelly Martin
I must say I'm a little shocked after ready some of the reviews about "rude reception staff" I can only speak from my own experiences but all the ladies on reception from Hawkwell and Leecon way go above and beyond to help. They are always so so helpful and kind. Can't praise them enough.I've never ever had a problem getting an appointment. Always do what they can to get you in. The doctors are all lovely too. Never feel rushed at an appointment and always come out completely satisfied.
November 2017 by Amy Francie
Reviews over a rude receptionist must be old or has since been replaced because I found the receptionist to be the loveliest most informative and willing to help out of any receptionist I?ve encountered. Opening hrs are great, weekend apt is a bonus and there are two locations. Better then my previous doctors surgeries
November 2017 by Sarah Hammond
Really poor service from receptionist,tried to get an asthma pump for my son to be told I have to go in with a hand written letter,yet last time I phoned for an appointment to get another asthma pump,I was told I only had to ring for a repeat prescription. I wouldn't mind but we never use the surgery as there's never any appointments & when I try to get what is needed without an appointment and wasting time your causing me more time ! When all my son wants to do is breath !!!!! Absolute joke
