February 2024 by Steve Crussell
Helpful and knowledgeable
August 2023 by Angie Rose
Really helpful staff
April 2023 by Sammy Gee
It's A shame the staff are so off all the time. When I go in I always feel like I'm putting them out. 18 months using the post office and not one of them has a conversation with me. They close early sometimes also. I now drive 2 Miles to use Hawkwell instead of walking 2 mins to Hockkey. Please get new happy staff.
February 2022 by J J
I had forgot to put on the back return address details, asked if I could borrow a pen and do this at the counter and was told "no I have customers waiting" Am I not a customer!?So I went to leave but a lovely lady from the chemist overheard and caught me at the door, gave me a pen and said I could do it at the chemist counter.Then I ghd to queue up again to post the same parcel. Got served by the same individual who had a personality transplant in this time and decided to make conversation! To which I declined and left, thanking the chemist staff on the way out instead.When are they going to sort the staff out here. I am happy driving to the Hawkwell post office instead now.
December 2021 by Stephen Clarke
The ladies at this post office are always nice and friendly, every one of us can have an off day! So cut them a little slack, what ever your personal opinion. Some of the comments I've read are over the top nonsense, I'd suggest that these are born out of their own bad days! They don't go out of their way to miss direct or purposely mis lead you. I say give them all a raise!
October 2021 by Sally Lee
This much be the worst post office in area one member of staff in particular who serves. I took a parcel in yesterday to be posted I was told I could only do next day delivery and was the told the parcel was to small altho it was about 6 x 5 inches in size I couldn't believe my ears rude and ignorant I left with my parcel took it to one stop post office in hullbridge were they was very helpful and had no problems this should be investigated and training in how to deal with the public
July 2021 by Mark Kimmins
Always a good experience using this post office. Staff are super nice and helpful. Never had any problems and service with a smile!
July 2021 by Rachel Braham-Everett
Always happy to help and very friendly to my two young sons whenever we go in!
June 2021 by Vicki Chaplin
Always miserable and rude. No customer service skills whatsoever.I was once rudely told in front of a line of customers that I had filled in the wrong date from my ID on my DBS application. I went away, submitted a new online application to find out that I had actually put the correct date originally and it was her who was wrong. This caused a 2 week delay to my DBS resulting in my start date at work being pushed back. Obviously super inconvenient! Yes, we make mistakes but she actually humiliated me for nothing when it was her who was incompetent at her job. Totally unnecessary.
March 2021 by Clare Kentish
Lovely local post office. Usually quite quick service but sometimes busy during lunchtime.
March 2021 by Vicky Scott
Someone needs to learn some manners or just not work with the general public. Avoid if you can
November 2020 by Lee Chappell
Completely different opening/closing hours on the internet than they are actually operating. Totally wasted journey to find they closed more than 1 hour before the advertised time. Thanks. I love wasting my time.
November 2020 by Mike bo
Terrible Customer Service also please update your opening times on google
September 2019 by Paraschivu Florin
Worst post office. The ladies working there are totally unprepared. If you have something else to send out, I don't know what to do. When I do not know, I say that this post office does not offer this service. I have more than four five negative experiences. Totally unprepared professionally.
April 2019 by Ray McPhie
Super Post Office. All the staff are friendly, knowledgeable and helpful. Always, always a good experience.
