January 2024 by shaneshortall
Store is very well laid out and products were priced well. Only reason for 4 star is I wanted to speak to member of staff and there was no one around and the toilets are closed not good if you have to spend any time in there
October 2023 by Grant L Payne
Wickes has lots of products and staff are friendly and helpful Most shelves are full but could do with opening more tills they only had one till open with lots of people waiting to pay last time we went there
September 2023 by ELLISHD
Firstly I drove from Bishops Storford to Harlow branch to purchase and item they stated they had in stock, only to wait around for 30 minutes to be told they don?t have it in stock and to try another branch with no sorry.I then PAID via click and collect for the item in Stevenage which took a further 40 minutes to drive too at 7pm, only to wait around for another 20 minutes just to be told it must have been an error online in which they did not have or couldn?t find the item.So I had to drive another hour home after wasting 3 hours of my time, wasted plenty of Diesel and am still £70 down empty handed.Which will now effect tomorrows job, considering I spend thousands of pounds in Wickes yearly they will no longer get my money.Horrible service and they need to sort their website and stock functions out. ??
September 2023 by DowsettExplores
Firstly I drove from Bishops Storford to Harlow branch to purchase and item they stated they had in stock, only to wait around for 30 minutes to be told they don?t have it in stock and to try another branch with no sorry.I then PAID via click and collect for the item in Stevenage which took a further 40 minutes to drive too at 7pm, only to wait around for another 20 minutes just to be told it must have been an error online in which they did not have or couldn?t find the item.So I had to drive another hour home after wasting 3 hours of my time, wasted plenty of Diesel and am still £70 down empty handed.Which will now effect tomorrows job, considering I spend thousands of pounds in Wickes yearly they will no longer get my money.Horrible service and they need to sort their website and stock functions out. ??
July 2023 by Glynis Campbell
Fast service for click and collect
July 2023 by raymond thorne
Everything i needed but as usual slow at the tills..not enough open.
May 2023 by r c
Thankyou to Bob who really helped me out today!
May 2023 by Saulius G.
Unreliable! AVOID using their delivery service at all costs if you want your projects to run on time.Called me at 4:45PM on Friday and came up with some story about broken down vehicle, then pushing the delivery to Wednesday next week. What am I supposed to do with the trades that have been booked in, tools that have been hired and meticulously scheduled works? Surely business of this size would have multiple vehicles and could still honour their commitments? Lady on the other end of the phone was pushy and rushed to put the phone down, all she said was that it is not in their hands. They are clearly cannot be bothered about their customers.
April 2023 by Joe Clipson
Will be getting the name of the vile human that was working on the tills today 02/04/23 you can check her log in details last till on the left I have spent over 20k in the last month at this store and have never been spoken to like this there I will be taking this matter all the way until something is done about it!!!!!!! I will be ringing and emailing all managers and trading standards the matter will not be dropped
April 2023 by Enuma Egwuatu Afulukwe
Decent. Mistakes were made on their side but rectified after review left.
February 2023 by James G
Good wood built a makeshift stretcher with their materials and my friend fell over and died so we had to use it. It did the trick ?
February 2023 by michael wood
Got what was needed all in stockHelpful staff reasonable prices
December 2022 by Sandiknits
As s 70 year old lady I asked if there was someone available to carry a bag of shingle to my car for me .I was told that was fine but when the man came with it some water had dropped onto his trousers from the bag. I apologised to him and he then said ? That?s why we don?t offer this service ?Maybe they should have said so to start with ?
November 2022 by Steph ; Blind Beekeeper
If they haven't got what your looking for, there's Always a few other stores to choose from, great line of own brand products with great guarantees.. if your in any Trade pay for a trade card and get 10% off everything! Yes 10% OFF EVERYTHING...
October 2022 by Jean Clarke
Very helpful member of staff who went out of his way to assist me.
