February 2023 by Steph H
Hoping that NatWest continues to have a physical presence here in the Town Centre. As the ease of us for the older generations who can't get on with tech. Is never adequately addressed when closing banks and branches. However it would make perfect sense to relocate NatWest to the Water Gardens Area. Where all the other Banks have relocated... moreover there is fabulous parking at the Water Gardens too.
December 2022 by Ian Fletcher
Fantastic staff
October 2022 by Jennifer Jones
Queries quickly dealt with. Great service
June 2022 by Suluyme Yahat
(Translated by Google) Thank you very much for helpful customer serviceHelp me even though I don't know English(Original)Yard?msever mü?teri hizmetleri için çok te?ekkür ederim?ngilizce bilmedi?im halde yardimla
September 2021 by Clare Clements
2 people in the whole bank. Queues out the door, I waited an hour to be seen
May 2021 by Shed Box
Good place to rob lots of money
December 2020 by Kieran French
Dont update opening hours, whats the point of putting your new hours on a piece of paper on the door? Useless branch.Update: 1 person serving when actually open. Awful.Update: Treat and speak to customers SO rudely. Unpleasant environment.
November 2020 by J C Scores
Staff are useless. Change up your act or get new staff here
November 2020 by Paul Witcomb
Dreadful place at the moment, they let you queue for 35 minutes then close the door in your face plus you have to queue in the rain & that was after I got an email from them saying they were here to help whilst the trouble with covid was going on, so I personally can't pay any money in unless I take time off workGREAT HELP so do as I done join another bank
June 2019 by Michael & Susan Kinsella
Friday 2 pm, 7th June, Harlow town centre branch! No tellers open. My father wanted to draw more money than he could get out of the machine as he is very frail and hardly ever goes to town. We stood around with nowhere to go, nobody offered anybody any help, other customers did not seem to know where they should be! Finally after about ten minutes dallying around dad spoke to the girl on the enquiry desk. He was told by this very straight faced and very matter of fact girl that â??no, he could not draw money out todayâ?. Iâ??m afraid I was so astounded I just left with my dad in the wheelchair and my 88 year old mother who has difficulty walking following into the torrential rain.
March 2019 by Aaron Carter
Today's review is based on my experience today. Only one window open with the entire length of the bank full of people queueing. Staff walking around/past the queue while we all just stand motionless. HAVE ALL STAFF MAN ALL THE WINDOWS.
October 2018 by adam thurgood
Bank doesnt do justice to the under staffed friendly and helpful counter staff. Despite advertising opening hours the counters close at least half hour before limiting what can actually be done.
