December 2023 by joanne campbell
Fantastic service from start to finish. For something that has been extremely emotional for me personally, they have made the sale of our property as smooth as can be. Thank you x
September 2023 by Gizem
Would definitely not recommend!!!Michelle was our point of contact who was very hard to get hold of. She was never available to speak to; either working from home, on annual leave or in a meeting. She took ages to reply to her emails which extended our mortgage process. Once we had the offer and completed searches we found out that she had gone ahead with other buyers which was not professional and wasted our time and money. Communication and customer service was ridiculous!
September 2023 by ahmet
at first, we offered for a property in harlow and our offer got accepted the mortgage lending process took around a month, but and then Michelle decided to put the property back onto the market while we had reviews going on and then after a month of our mortgage offer and a home property search was finished were due for an exchange. I called Michelle up to surprise her to say we have our mortgage offer. Now she decided to take the property from us and give it to our offer was accepted and we were going through our mortgage process and solicitor processes. I do not recommend this company to anyone as it is very hard to get through to her. She is always on an annual leaveand on a holiday all the time. and her colleagues are really rude and does not pass the message onto her. There?s been days when I haven?t had any contact from Michelle, although she has promised to get back and answer our queries, do not recommend.
May 2023 by Jacqueline Williams
Michelle arrived on time, was very knowledgeable of the local area and the house prices. Excellent service.
January 2023 by Alison Gittens
Outstanding service from start to finish. H&B sold our home in 1 day with multiple offers. Their knowledge of the property market is second to none. The whole selling experience with them was stress free. They are a very efficient, professional and friendly team, and I can 100% recommend them. Thank you H&B
January 2023 by J R
We were shown around a property today and what a cut above the rest Paul Brooker was. We?ve seen a lot of agents in the last year and I also deal with several professionally for work, and I can honestly say I haven?t met one like Paul before. He was honest, ethical, polite, friendly, personable and just knew his stuff. It was an absolute pleasure to be shown around the home by Paul.We hope to buy from him in the future and would certainly want him to sell our property in the future also.
October 2021 by Lee Terry
H&B provides exellent service. Special thanks to Charlie and Barbara helping me thoughout the buying process, emails always replied promptly.Highly recommended!
October 2021 by Donna Louise Gregory
I brought a house from Howick and Brooker and moved in on March 4th what a wonderful company to deal with Steve for walking us around the property very friendly and Barbara Brooker what a lovely kind lady so helpful helping me get through the moving progress if you want to buy a home please go with this wonderful estate agents 5 stars mr and Mrs Gregory
October 2021 by Sami Weight
I would highly recommend H&B. They made the process of selling our family home of 50 years so much easier for my sister and I. Excellent service throughout. Thank you all.
October 2021 by Roxanne Cornwall
Howick & Brooker have been amazing to deal with from the start and every step of the way over a long 6 month process of getting us to exchange. Alan always kept me informed and was always happy to answer my questions and always returned my calls. Communication and Customer Service has been fantastic from every single person i've dealt with over the phone or email. Would not hesitate to recommend H&B, they have been an absolute pleasure to deal with and made this ever stressful, painful process of selling out house a whole lot easier. Thank you All so much.
October 2021 by LorraineJ Woodroff
We have always commissioned Howick & Brooker to sell our properties. What has been encouraging and refreshing, on each occasion, is their commitment to us as a customer.Each of our house sales have come with their own individual difficulties, as do most properties. However, the Team at H&B have always provided sound advice, remained proactive and importantly kept us up to date.We could not have asked for any more and thank them for their professionalism.
October 2021 by Richard Shea
We picked H&B to sell our home as we originally purchased it through them. The whole sale, from valuation, to the viewings to the moving day were seamless. Charlie Zazzara was amazing when we bought this house and even better when we sold it, very professional, energetic and knowledgeable of the area. Would highly recommend their services and cant thank Charlie enough for the time and effort he invested in selling our home. Thank you to everyone at H&B
October 2021 by Jamie Crown
We sold our property with H&B, the service we got was second to none.They kept us informed with the whole process. Everything went smoothly. Would recommend H&B to anyone considering selling their property. Thanks again to James and the team.
October 2021 by Dean Harris
Good local independent estate agents. They took some excellent photos and wrote a very good sales description, as a result I had a fair few viewers and offers. This all led to the house selling quite quickly! Unfortunately the conveyancing took a little longer than expected (COVID and Xmas ) but H&B remained on the ball, chasing both sets of solicitors and generally keeping me informed with any relevant information.
October 2021 by Gemma Shea
We previously purchased our home with Charlie Zazzara, at Howick & Brooker, and because of his professionalism and passion, we chose to sell through him too. Charlie was efficient and worked tirelessly to sell our house quickly, but also to help us find a property we loved. Charlie was flexible to our needs around viewings and very responsive to our questions. We would highly recommend Howick & Brooker as an estate agent and would like to say a special thank you to Charlie for making us feel like we were your only customer!
