August 2024 by olivia vara
DO NOT GO HERE!! the workers rushed my nails giving unsatisfactory results. the first time i went here, two of my acrylics fell off. the next time, five fell off, leaving one of my real nails broken and bloody. i dont suggest coming here unless you want broken nails.
July 2024 by Char K
Use to be so good, been a couple of times recently and the quality has decreased. I asked for a simple French tip on acrylics. I provided an exact image of what I wanted and was left with uneven acrylic application, super sharp edges and extremely wonky paintwork. I tried to express my concerns a few times but the more he was changing my nails the worse they were getting. So I left to go get it fixed elsewhere. Very upset with how much I paid for such lazy work and I don?t feel comfortable going there anymore. I definitely think the males need a lot more training especially if you?re charging a high price.
May 2024 by Natasha Stallwood
I don't get my nails done a lot, but after the terrible experience upstarts in the Harvey Centre, I thought to try this one. Short wait. Was seen fairly quickly. But most staff seem very grumpy and don't make the impression that they want to interact with anyone. There is no price list displayed, so I had to ask, and first I was told £40 for full set and after asking again and a nudge from the staff member it went suddenly down to £30. The quality is not so good. It looks alright, but there are definitely uneven, and I was left to file them again at home because I was left with sharp edges. In general, the quality of nail salons has been going down in the last couple of years. I remember a time when someone offered a beverage and a little chat.
February 2024 by Arun Sharma
Nothing special my family have been using them for years, I've told them to look elsewhere. Made my wife wait an hour with a baby despite making a booking, then laughed. Found a better place who actually seemed to care...even got a tip from us.I will say when I've been there with family it's a tad rude as they charge you and have a chinwag out aloud. Never been at the brunt of their rudeness until now. In fairness it's probably time for a change...ask yourself why you pay to be treated like that!Also, pay attention to how clean they are with things if you fancy getting annoyed, anyways we are over this lot and my family can bin the so called loyalty cards.If you spend money on yourself ladies and gents, go elsewhere.
February 2024 by Hema Parmar
Overpriced for what it is and definitely talk about you in another language. Really uncomfortable experience.
February 2024 by Sam Green
Very annoyed, was asked to take a seat and left waiting over 40 minutes, if it was going to take that long I wouldn?t mind but at least be up front and honest with customers. Went in ready to spend £80, rubbish customer service they don?t even want to acknowledge you when they come in. If you don?t want customers close your shop then. Also you?ve just updated the whole salon to have 6 pedicure stations and 8 manicure stations but with 3 staff?!?! Doesn?t make any sense at all would give 0 stars if I could
December 2023 by Jessica Ding
They are not good checked in one week
December 2023 by Zenitta Delali
Staff had diabolical attitudes and couldn?t even do their job. They have so much to say which is hurtful and never anything kind and I would just like to say I?m never coming back.
December 2023 by Luna Sunrise
The staff was rude to my friend and really disrespectful they were talking bad about her behind her back in a different language then even started talking bad about her in English so she knew and heard what they said
December 2023 by Samantha Kangwende
Nails turned out nice but staff was rude and disrespectful.
December 2023 by matt jones
CleanFriendly
September 2023 by PLANET HONEY
I got my first set of acrylics from here and they are stunning!! The lovely staff were friendly and gentle and did a beautiful job of my nails, definitely coming back here!???
August 2023 by Joanna Goldsmith
Great service and good prices. Lovely staff whom are professional and easy to chat too
August 2023 by jean speller
I normally have no problems with the service, but they have a couple of men working there who are still training but charging full price .Had one of them a couple of times now and on all occasions he has squeezed my finger so hard to the point I've had to say ouch, constantly slipping with the electric file and catching my finger, filed the side of my nail so much that it has burnt my skin and made it very sore,never once apologized. The painting of my nails is wonky don't think I will be going back!!
August 2023 by Jeanne Smith
I have been to the shop several times and was happy with the service. Warning ?? I had an appointment at 9.30am with either Lee or Jessica. Lee off, Jessica arrived 20 minutes late. I definitely did not get the design I wanted and the silver turned gold after oil was applied. I said the above is not what I wanted, she run out the shop crying stating 'I come in early for you, I've worked hard, you want me to do again been hours. Jessica spent time on her phone answering calls and leaving the shop. Pedicure didn't happen. I felt humiliated as everyone was looking at me, paid £79 and left. Had my nails covered at another shop and the acrylic was melting, owner took photos, unclear what Jessica used, melted acrylic. Warning ?? be prepared don't challenge the work. Will never return to this shop again, made me feel ill. I'm contacting Trading Standards unclear on what products are being used, still have the nails.
