December 2023 by Francis Hughes
Geoff Owen and the team at Geoffrey Matthew Estates were superb in supporting me through the sale of my property. They were attentive throughout and always went the extra mile. I have no hesitation in recommending Geoffrey Matthew Estates to anyone looking to sell their property. The ultimate Property Professionals. Thank you
October 2023 by Lee
I've just sold my property with Geoffrey Matthew Estate - it took longer than expected as we had a few issues with buyers messing me around and pulling out late (through no fault of mine or the estate agents), but thankfully they kept me informed and helped me throughout the process.I'd like to say a special thank you to Suzanne and Bradley - cheers guys for all your help ?
August 2023 by S Moore
LettingsVery poor communication and not very professional. Would not recommend letting your property with GM.
August 2023 by Mark Skull
Reply for geoff !Writing lies on your replies makes you and your company look even worse and even more reason why you need proper regulations against you ..Barham road owner knew from day 1 he?s new build plot was not going to be released and so did Geoffrey Mathews he came back to us and said he would move in with family ! 4 months down the line and day before exchange you pull out and pretend you all didn?t know ! Your pure liars ! You cost me and my family and 5 other families in the chain lots of money .. and to make you look even worse and show what sort of business you really are you put the house straight back up as chain free fully knowing he had no idea when his new build property would be released, which proves A your liars and B you don?t care if the next person that tried to buy it could cost them lots of money and stress when they realised he was in no position to move out ! DONT TRY TO SELL HOUSE AS CHAIN FREE WHEN THERE NOT !Companies like you are why estate agents have such a bad name !
August 2023 by Dumitru Mihalachi
the worst Agency that doesn't respect the contracts, if you criticize them for something, they say you don't like it, leave the house, don't believe them if they tell me that something will change, if there is damage in the house, they don't do anything, I have proof and I can present it -mails are not the problem
July 2023 by Lou Neville
We are currently selling our property with Geoffrey Matthew and I have to say they have been very good, helpful and informative from the beginning with Bradley and then I can't sing her praises enough, Natasha who is really professional but always with a smile and knows how to make everyone feel at ease and has made the viewings feel less intrusive. Top team ?
June 2023 by Ibrahim Aydogdu
Once your contract is finished, they don?t care about you at all
June 2023 by Leigh Ballard
Dealing with Geoff Owen and his team has been an absolute pleasure. No waiting or wondering what is going on, extremely proactive with communication. Thank you so much.
June 2023 by Harry Packman
Excellent service , very professional would recommend anyone to Geoffrey Matthew estates .Especially Amanda she was so helpful and wastes no time ??????????Highly recommended.
February 2023 by ALIGKICKBOXING
I have rented in with them for 2 years they have fixed mould problem after 1 year now I moved out they not paying my deposit back saying sink is dirty will charge you 300 poundI will share the detailsI do not have have any keys otherwise I would have go and clean it clearly problem is not cleaning cleaning it charging me what ever you can
January 2023 by Yaz Brook
Viewed a property back in December just before the Christmas break and showed high interest to move in as soon as possible, I?ve been emailing this estate agency for over 2 weeks and phoning them for the last two weeks to then have to chase them AGAIN to find out two weeks ago the property was let. The communication is awful and the customer service sucks.
November 2022 by Robert Tanner
Recently used GM Estates for the sale of our property. They were very professional and offered a great level of customer support. I would recommend wholeheartedly.
November 2022 by Charley Lince
We found our forever home through Geoffrey Matthews and was so excited to buy our first home. As much as we were able to arrange a 2nd viewing and a time to check parts of house close to completion date, If honest, was very underwhelmed by the level of customer service during the 3 months from purchase to completion and especially on completion day. Wasn?t greeted by estate agent we originally dealt with and was just passed keys in an envelope and that was it, 3 months of waiting and a lot of money spent and felt very deflated by experience. Glad we got our house but maybe not best place to buy a first house through. Every other person we know who has bought a house has got a little something from the estate agents or at least met at the house by agent, this was definitely not our experience.
October 2022 by I M
i told the office last week that the soaking should be fixed because the ceiling in the kitchen is humped and its pieces are falling off. Then there is mold in the rooms in the bathroom, I asked that we fix it with a paint too, and yesterday I got a letter that I had to move out of the property. they put him in a rather difficult position with two tiny children. I condemn such people for renting £ 1225 and asked them for some repairs which is approx. It costs £ 100. special thanks to the staff of the real estate office Amanda. Thank you Amanda you were right.
October 2022 by Iona d'Arcy
Very friendly, helpful and professional team, nothing was too much trouble. Would absolutely recommend them for house sale or purchase. Have used their services for both and would do again without hesitation.
