January 2024 by Laura Lightfoot
Excellent customer service and thoroughly enjoyed the experience of shopping at Dreams!
January 2024 by John Lewis
Staff are very helpful and patient with us two oldies! Advice on what bed would suit us was very good and we were offered a range of beds which would suit our comfort and it wasn't very long before we decided on one. Joshua was very helpful guiding us on decision, ordering and purchasing our mattress and we are looking forward to our new delivery. Thank you.
January 2024 by Sam W
Just ordered a bed and mattress. Was greeted by a young lad called Josh. 10/10 service and credit to your store. Really knowledgeable, not too pushy but checked in on how I was getting on and if I had any more questions. Did give me space to browse until I had made a decision.
January 2024 by Giuliana Celindano
Very professional, and kind customer serviceGreat help in choosing my mattress
January 2024 by James B
Memory foam mattress only lasted 18 month. Developed a huge split on one side and sagged over, becoming unusable. Dreams didn?t care as it?s past the 12 month warranty even though it says on their branding a mattress should last 10 years. All they say is you should have bought extended warranty. Why should i have to pay for warranty? Dreams should make mattresses that last longer than 18 months! Total waste of a lot of money. Ordered a new mattress from Bensons, never shopping at Dreams again
January 2024 by Bob Gould
Plenty of space. Beds etc well arranged and set out, for easy comparison.
December 2023 by Tommy G
Great place to go and look at all types of beds and mattresses. The staff were extremely helpful. They also had a bed that scanned your body type and how you sleep to help pick what beds are suited to you and your partner. Highly recommended ?
December 2023 by WENDY ?WendyMae22? ATALAY
Jess at Dreams in Harlow was very knowledgeable and Friendly. It was an easy and pleasant experience buying a bed at this branch. Her customer service is exceptional, not pushy , such a lovely Girl.My Husband and i spent 90 minutes in store took our time deciding which mattress was suitable with no pressure from any staff in store. We used the sleep match technology and had a giggle whilst it calculated the best mattress for our needs. .The Sleepmatch process uses ?3D fit technology? to analyse thousands of calculations to measure your movement and support needs. It then recommends which bed is suitable . Such a clever invention. Highly recommend this Branch
December 2023 by Carl-Uk1
Very big bed showroom and very helpful staff. Thank
October 2023 by Barrie Clarke
I went into the Dreams store in Harlow Essex, The gentleman that assisted my wife and I was very helpful, He explained everything we needed to know at the point of purchase, He showed us the mattresses that were suitable for our needs and left us to choose the one we wanted, At no time did he try to influence us or try the hard sell thing, He was however on hand to help had we needed him.He was polite and extremely pleasant.Training is one thing but he was over and above a really nice guy.Many thanks
October 2023 by Nigel O'shea
Great service at dreams Harlow. Not pushy sales team but very friendly and helpful letting you take your time to try the comfort of the different beds. Good experience shopping there ??
September 2023 by Melissa Hutley
We were served by Josh in the Harlow store who was really friendly and knowledgeable. We are very happy with our purchase and are thankful to Josh for his help in choosing our new bed and mattress.He is a real credit to your team.We are now enjoying our lovely, comfortable new bed.
August 2023 by M. Smith
Popped in here yesterday to pick up a single mattress. Staff were lovely and helpful. I?m really happy with our purchase.
June 2023 by Jane Eagle
Staff were super helpful and there was plenty of choice.
June 2023 by N J
Sales assistant very helpful and knowledgeable, put me at ease and sold me what I needed to suit my budget. Thank you
