March 2024 by Jean Paffett
Didn?t have to wait long and full description of problems given. Felt relieved and was able to purchase new glasses easily. So pleased I was able to purchase Boots frames and be able to afford glasses I wanted. Now the wait for them to arrive.?Staff were friendly and informative at all stages of my examination. Thank you.
March 2024 by stephen marshall
Was seen on time and everything went smoothly all staff were helpful
March 2024 by Rodney Northwood
The people that attended to me and carried out the various tests were very helpful, made me feel comfortable and at ease throughout the whole process and included clear explanations as to what was going on my during my tests and the fitting of new glasses.
February 2024 by Sandy Deller
I was given an appointment on the day I rang ,and was dealt with amazingly, the optician that I saw was outstanding, and managed to get a lence out of my eye which was hidden under my top lid, I was so grateful, I wish I could remember her name. She never fave up,even tho she couldn't find it with two attempts.Thank you very much.
February 2024 by Royston Frost
After visiting Boots Opticians in Harlow I was most impressed with the service I received from both Ahmad & Ahmad .I found that they listened to my concerns about my glasses , Amee adjusted my frames to improve my vision, nothing was too much trouble, and I?m now much happier with the outcome.Ahmad assured me that he could help me to regain my confidence when out and about, which with both of there help , I feel much happier.A big thank you to them both. This review was carried out by Linda Frost. On my Husband?s iPad.?
February 2024 by Romano Daniela
Excellent service everyone is very friendly polite and helpful, the waiting time is minimal , very pleased .
February 2024 by Wendy Way
Friendly helpful and caring staff.
February 2024 by Sal
Great polite service
February 2024 by reg dosell
Our experience started on visiting the store and being greeted by a happy and smiling assistant. The eye tests went well and we ordered our new glasses which were available sooner than expected. We went to collect our glasses and after some minor adjustments we left the shop with our new glasses and we were really pleased with the service.
February 2024 by Camilla Fitzjohn
Polite and friendly staff, they appeared to be a good team of people. The person who did the tests was patient and kind especially with the eye puffs. Sadia was quick and efficient and said that the new machines helped speed up things which is marvellous. The person patiently who helped me choose my glasses was very helpful offering advice on what suited me and on the comfort. Unfortunately I didn't get her name. But she was very helpful. She had long brown hair. She offered me advice several times of which I am grateful for. She was patient and very helpful. Then she asked the advice of her colleague for measuring my pupils and they did that together and were very through and kind and helpful. I am very pleased with boots with the new machines. Also Sadia reassured me when I thought the new glasses would not be strong enough. She patiently explained it to me. Thank you boots as always a great service thank you
February 2024 by Emma Etuk
Good explanation at all levels with respect
February 2024 by Julie Blair
Staff were very good, optician was excellent, very thorough and talked to you about all scenarios of your eye health care
February 2024 by David McIntosh
Polite and efficient service with cheerful staff who were all very competent. A relaxed but busy atmosphere with helpful advice and guidance.
February 2024 by Tim Morrison
Always polite, friendly & professional and clear with the recommendations.
January 2024 by Tim Irving
Fast appointment and easy to book. Thorough eye examination.