February 2024 by Mat Selvey
Great shop one of the best in Harlow, good location friendly staff.
February 2024 by Gemma
Terrible service boots pharmacy. My husband called the pharmacy in advance as couldn?t find the prescription for my poorly daughter anywhere and they said could order it in for the next day provided he drop of the prescription. He left work early raced down there. The pharmacist ignored him behind his counter then my husband explained to the counter staff assistant he spoke to the pharmacist and said could order for tomorrow. Off went the assistant to relay this to the pharmacist only to have him shout rudely ?tell him Tuesday!!!? Extremely rude not sure if a locum but awful behaviour and will be contacting the store manager first thing. No bedside manner whatsoever. Avoid!!!
February 2024 by Alan
Rude unhelpful staff, they all need some customer service.Spend your money where it is appreciated.
December 2023 by Chi-Wai Poon
By reading others people reviews and seeing they've given 1 star is a bit unfair? The store is more likely to be 3 star's plus but not quite 5 star's, due to it's lack of high ends brands on cosmedics. This store is at a great location and they offer to order your repeated medical prescriptions by dropping it off in the box. The Opticians at back of the store is a great feature too.OK some staffs could do with some training and it needs to be on a crash course, due to a lot of changes in life during the pandemic.quality staff's probably move on during these bad times.This store will be a great lost if it close down one day.
December 2023 by Jacob Pett
Helpful employee reminded me that I could get another vitamin pack for free. Thank you to her.
December 2023 by Me me
Rude and arrogant staff at pharmacy. Not helpful. Refused to cash my prescription without reasons given.
July 2023 by Kayla Draden
14th July - Felt as if I was racially profiled at the store by the security guard who was standing at the door when I entered however as soon as I went into the store, the guard was following only myself around the store when there were plenty of other people also shopping there at the time. I just went in to buy gifts as I'm visiting one of my children who lives abroad; I've been to this particular store for many years yet I have never had such a demoralising experience at the store until today and has put me off shopping here now!
June 2023 by Harry Brown
They had what I needed, price was a little more than similar shops - but was in stock!
April 2023 by Dee a
Using Trolley. Com bought item 3 for 2 here
April 2023 by Jan Holt
Always very polite and friendly in the pharmacy department. Also I have always experienced very helpful, polite and friendly staff on the shop floor.
April 2023 by Abosede Omolayo
Had great experience always, the staff are lovely, friendly and very ready to help
March 2023 by mark buzec
It's boots no issues
March 2023 by Simon Pennick
I'm not used to such a large boots store .They have so much availability for anything you can think of
February 2023 by Claire Easton
Saw Karen today at pharmacy. Outstandingly helpful and very patient. Really glad I spoke to Karen she was truly amazing. Keep her she's good.
February 2023 by shaneshortall
Visited Boots Opticians. All good with the test but not the greatest range of glasses. Also if your going to book an appointment towards the end of the afternoon you should be able to have the time to select & order some glasses but was nowhere near enough time to do this as store closes at 5:30pm