January 2024 by Lisa Hall
Had to wait 30 minutes before getting served and then 15 minutes before our food was brought to us as it had been sitting on the pass for 10 minutes. Can?t fault the food however the order was wrong. Coffee machine out of order. Staff more interested in seating people and refilling the buffet drinks. Same experience 1 year ago with the same two waitresses in their 60s. Avoid if you?re hungry!
January 2024 by smolloy
The food was excellent. Well cooked & well presented. Our waitress (Vicky) is a credit to beefeater. She was so happy in her work which was a breath of fresh air. Nothing was to much trouble for her. Thank you Vicky 5 stars ?
January 2024 by Andrew Booth
Large varied menu for all appetites. Visited as a large family group. Waitress was accommodating in making meals 'fit' for the fussy youngsters! Thank you.Prices are a tad on the high side for the main menu, so remember to search for a discount code before visiting.Parking: Disabled blue badge spaces
December 2023 by Sylvia Humberstone
Had a nice meal for a fair price. Spent £50.Asked the waitress if she wanted my Beefeater reward card to swipe to be told we dont do that anymore you can do that at home. I have tried and tried but the website will not recognise my visit . T/call to beefeater and they said they do swipe the card but there was no way they could help. Hot in touch to Beefeater via 2 e.mails ,and they said they would get bacik to me . Still waiting.
December 2023 by Gill Wrenn
We had an amazing time, especially when management, fully aware of my daughter's extremely bad latex allergy, changed the balloons from latex ones to foil ones. That was going above and beyond expectations. We were extremely grateful for this. And the meal and service etc were
December 2023 by Danny Khan
Had 2 wait 45mins for food to come and it wasn't mega busy, food was waiting on the hot waiting area 4 ages, food was very bland n the steak had alot of water on. Our glasses were empty 4 ages n no 1 came over n asked if we wanted a re fill. When we told the manager that out experience wasn't the best he just walked off.
December 2023 by kevin donovan
We were there for breakfast, food was ok. The only real issue I had was the place only had 1 slow coffee machine which obviously always had 4 or 5 people queuing for it, mostly holding 2 cups so unless you want to stand for 15 minute forget it.
December 2023 by Linda Velez
Food disappointing and overpriced in view of poor quality. Chicken breast processed, salad basic and unimaginative, brownie heavy and stodgy, apple pie overly sweet and otherwise flavourless as was the icecream. Definitely not recommended if you appreciate good food.
December 2023 by Matt Large
Waited so long for a drink at the bar, toilets broken in bar. Once i got served the staff then complained they don't have the staff to maintain a suitable customer service, typical Whitbred style of management, it's the same everywhere I'm afraid and I spend a lot of money at them and no change in situation across the board.Not the current staff fault, it's management, staff are doing great job of dealing with it from my experience.
November 2023 by Krystian Tryc
I was invited for a birthday meal. Unreasonably long waiting time in que to get inside, the venue was not very busy. Food was good but it took a while to arrive, even for starters. The open kitchen area is interesting to watch but at the same time it makes it loud to be seated in the same room. Toilets were unpleasant. smell of damp and rotting floors in cubicles. Overall, ok but nothing impressive, makes an impression of a place in need of maintenance and under - staffed.
November 2023 by Diane Lee
Terrible experience. Long wait for first drink at bar. No toilet paper in ladies toilets. Dirty outside area full of overflowing ashtrays. Ordered our food. Starter came ok. Still waiting over an hour later for our mains. Offered more drinks, still waiting 15mins later for food. My birthday was ruined , we didn't wait any longer told staff we would pay for starters and drinks but we were leaving. They were very apologetic and offered us vouchers and waived the price of the starters and 2 drinks. Its not the staffs fault. They are very understaffed but we won't be returning after having my birthday ruined.
November 2023 by Peter Durkin
Visited on Wednesday, had to book and Harlow Mill was busy, never effected the quality of the food or service. Jo served us and she was excellent. Had the evening special menu of starter / main or dessert for £15.99. Chicken and ribs, nice. Give it a try. You need to resister your car at the door, and have 3 hours. Will go againParking: Need to resister your car at the entrance
November 2023 by Simon Fitzgerald
Food was lower than expected even for a Beefeater, chicken wings starter was late to the table, the fish & chips main course was over heated (while waiting for me to finish my late starter), the batter was soggy and the staff although pleasant seemed un-managed and didn't seem to be part of a close team.
November 2023 by katherine gladwin
Went for breakfast on a Sunday morning. Omg, amazing. You couldn't want for any more choices. £10 for as much as you want. Children eat for free.
October 2023 by Chrissie Bevan
I want to thank the staff for the care they took when I placed my booking for this occasion.I booked for my mum and myself as a treat because it was my late dad's birthday. I knew my mum would be feeling a bit sad and wanted to cheer her up. I asked for a nice table when I booked online. The staff kept this in mind and showed us to a lovely table, quiet but not out of the way. Just what I was hoping for. We had crispy fish and chips and ice cream with raspberry sauce? the Service was perfect and the staff were so kind. Thank you for a lovely afternoon.
