March 2024 by Steph H
It's an ideal go to place for DIY stuff. It's the none trade arm of screwfix
March 2024 by Troy Clank
Not as big as Romford one, but has everything you need. Helpful staff.
February 2024 by Heather M
Worst service. Went over to three female employees who were chatting; they ignored me at first, (one even looked at me and then went back to chatting), before one finally decided to acknowledge me. Had no idea what product I was referring to when asked for help finding it, but brought me over to the aisle, (which I had said I had already been in), then quickly tried to walk away before I was even done talking to her. Asked for another product, which I knew was in stock at their store, and she, again, seemed to have no idea what I was talking about or interest and walked off quicklywhile I was still talking to her. Short dirty blond hair, thin, older woman. Horrible job. Left what products I was going to purchase and went somewhere else.
January 2024 by derek barlow
My wife came to the store today and purchased 2 large bags of compost. Lucas, the assistant, helped her put them in her car. He wasSO HELPFUL AND FRIENDLY., and has been on several occasions.Thank him very much
September 2023 by sue brown
I went into B&Q at Harlow today with 3 items only one of which that I'd bought on line from B&Q. I asked if they had a customer service and was direct to their manager. I don't think that I have ever been so impressed, he was super helpful in every way and solved my problem in minutes. I didn't get the impression that he wanted to call me an idiot ever though I had been .I'm very sorry that I didn't take your name , you know who you are and all I can say is thank you many times I am very gratefulSue Brown
September 2023 by David Lee
Everything you can possibly need for a DIY job
September 2023 by John Highet (Warekiwi)
Wide range of products, easy car parking
September 2023 by Kevin Singleton
Small for a B&Q. Limited stock, and no board cutting which I wanted.
September 2023 by Yvonne George
Everything you need for DIY at a reasonable price
August 2023 by Alan Le Count
Easy parking and access. Very helpful member of staff. No waiting at check out.
July 2023 by Dean Allen
Customer service is out the window. Be prepared to do the shop assistance job for them without getting paid for it. Net time I shop in B&Q take CASH as that saves jobs. Not a happy customer. Hope HEADOFFICE reads these comments
June 2023 by Mangesh Gole
Not very busy. Didn't find what I was after. Need to open more checkout counters.
June 2023 by J R
Honestly had the WORST experience with this place. AVOID buying anything big like a kitchen or a bathroom as they just mess everything up and you end up out of pocket & without the items you think you have purchased. Never again will I shop at B&Q, particularly Harlow.
June 2023 by Gareth Gabriolek
Nice store seems clean tidy and the staff are very friendly and helpfull all have a smile on their face
June 2023 by John M
I think B&Q's actually got better the staff are extremely helpful and they've made some nice improvements in there it's definitely a shed worth of visit