March 2024 by arthur dunthorne
Very quick reacting, reasonably priced for a high level of service.Particular thanks to Any Reid who was extremely accommodating of our needs - we will be using their services again based on our interaction with her as she made it all seamless.Many thanks!
March 2024 by Jessica Verrall
They were knowledgeable, experienced and polite. They did the work efficiently and I love my new fireplace. They always made sure my house was protected from dust and cleaned up after the work. Would recommend.
February 2024 by Kamal Bengougam
Gemma was very professional- clear and concise communication. The installation team were very well organised and did not leave a mess. Very happy with the whole experience- from purchase through to installation. Would recommend without reservation.
February 2024 by Paul Gregory
What a great experience. Gemma and the team did an amazing job. Not a simple install. As had to get the gas from downstairs to the upstairs fireplace. Very clear and helpful at all stages of the project. Thank you Gemma and team. Amazing job!
February 2024 by meng zhang
The team was punctual, friendly, and meticulous, ensuring every detail was addressed in each step of my stove installation, leading to excellent results.
February 2024 by SH Outdoors
Excellent communication. Fitters were superb and completed the job quickly and efficiently. Zero fuss or effort on our part. Highly recommend them
February 2024 by Kate Lowther
Such a good experience buying our log burner from Fireplace Fitters. We spotted their van at our neighbours' house and asked them to pop in when they had finished. They measured up quickly and were very optimistic about being able to do a good job for us. Once I had received the quote from Gemma I had masses of questions for her which she answered very efficiently and helpfully. She was particularly good at allaying my fears about all the laws regarding 'Clean Air' laws etc in London.Log burner was installed within a week of us agreeing to go for it. The team arrived at 8am and had done the job by 1.30pm! So so good.The whole family absolutely love the new addition to the sitting room. It really does make such an enormous difference - lovely and cosy and makes my fireplace look so good!10/10.
January 2024 by Mitsue Finch
Gemma was very helpful and professional from the start to end as an administrative officer. Jordan, the engineer installed my log burning stove yesterday and it was quick and professional. They (James is the assistant)came earlier than we expected and started the business straight away and installation was easier because our builder already made sure everything is OK for Jordan to work through Chimney and making the holes on the wall with very much professional skills required and Jordan did an excellent job!!! Thank you and highly recommended!!
January 2024 by Brian Edlin
I highly recommend this firm. We had recently moved and the gas fire in our new home wasnt working. They fixed it efficiently and at a reasonable cost. Wew have now retqined them for our annual service. They are excellent.
January 2024 by Petra Sedlak
I recently had a log burner installed in my home and I couldn?t be happier with the results. The entire experience from survey to completion, was nothing short of exceptional. Everyone from the office (namely Gemma) and the installation team were very professional, efficient and knowledgeable. The installation area was left clean and they took time to explain the operation and maintenance of the log burner. I am very pleased with the wood burner's performance and it proves to be an efficient and cost-effective heating solution. I highly recommend Fireplace Fitters for their outstanding log burner installation services.
January 2024 by Daniel wolff
Absolutely brilliant from start to finish. Very friendly team. Super helpful and informative. Accommodating too. Faultless from initial enquiry right the way through to installation.Jordan (installer) was excellent. Courteous, neat, tidy and diligent. Absolutely love the end result
December 2023 by Tom Azzopardi
Ordered a gas stove directly from Fireplace fitters. They were marvellous on the day, very knowledgeable and experienced. They installed the entire fireplace, with hearth and surround to the exact specification we asked. Excellent customer service from Gemma and Amy whenever I needed to ask a question.
December 2023 by hannahcagney
Not an easy install for these guys, they never once made an issue of it and although had to come back for round 2 of installation, it was done with no complaints and a can do attitude. Really impressed and love the result. Thank you!
December 2023 by CarusoClan
Fireplace Fitters installed a log burner and fire surround for us. In order to do this they had to widen the opening of our fireplace and install a lintel.This is the second fireplace they have done for us and once again we are delighted with their work.They are friendly and their work standards are excellent.Gemma in the office is also really helpful at the quote and arranging stage.Our log burner is fantastic and has started to get lots of use now winter has arrived! As you can see in the ?after? photo where we haven?t got round to tidying the ash!!We do not have anymore fireplaces but if we did we wouldn?t hesitate to use Fireplace Fitters again. 10/10 service!Photos are from before and then after!
December 2023 by Rohan Sahota
I couldn't be happier with the results! They did a fantastic job and were so professional throughout the whole process. The installation was quick and efficient, and the fireplaces look absolutely stunning in my home. I highly recommend Gemma and her team to anyone in need of fireplace fitting.
