August 2024 by Sarah Cash
I had the perfect massage yesterday with Hannah. It was incredibly relaxing but she also worked at the tension in my shoulders. Then I had an Indian head massage as an add. It was heavenly! Finally a chilled drink in the spa garden to end my little pamper treat for a perfect Sunday! Thank you Hannah!
August 2024 by Nicola Matthewman-Ward
I'd booked a pedicure for the last appointment on a Sunday, but it felt like I had all the time in the world when I was there. The treatment felt very relaxed and Taylor was a joy. We had numerous interesting conversations, it was like chatting with a (young) old friend. It was enjoyable as well as relaxing, and my toes looked wonderful afterwards.
August 2024 by Sharnee Logan
One of the most nicest/well kept little retreat. The outside spa is amazing it?s a little hideaway treasure that we will definitely be returning to!
Treatments were 10/10 the girls were very professional and friendly and everything was done to a high standard. Amanda who was on reception is very helpful, friendly and accommodating.
Thank you all so much!
July 2024 by Erika Coppel
Louise is fantastic! She gives me perfect nails every time, a true perfectionist and a lovely lady.
July 2024 by Susan Marshall
Lovely surroundings, pristinely clean. The full body massage was amazing. So much so, I nodded off a couple of times. Unlike some places you receive the full time allocated, obviously allowing for undressing, time to come round and dressing.
July 2024 by Chris Maidman
Good massage and very welcoming experience thank you.
July 2024 by Liz Hall
Just fabulous was always a bit intimidated by spas not here you are made to feel welcome . Would thoroughly recommend.
May 2024 by Vivienne Fielden
Fabulous facial as ever with Hannah. Lovely place, lovely staff great location.
April 2024 by thomas Redican
Always amazing service
March 2024 by Jo P
Such a luxury experience from start to finish. Professional, welcoming and the massage was incredible. I will be booking something again soon. It's a little gem.
March 2024 by Amy Elliott
Such a lovely place with great treatments & friendly staff, who go above & beyond to make your visit special & memorable. I have visited the retreat on many occasions for luxury pedicures, which have always been amazing, but recently opted for an Indian head massage & reflexology with the lovely Natalie. Wow..what a wonderful experience! It was honestly the best Indian head massage I have ever had in any spa. It was a thorough treatment incorporating neck & shoulders & face. It was so relaxing & I felt any stress & tension just drift away. Just when I thought it was coming to an end, Natalie would continue on another area. It was true bliss!Afterwards, I had my first experience with reflexology. Natalie is very knowledgable in reflexology & explained the process in detail. She was very insightful in explaining what she had found afterwards, which correlated to issues I was having which I did not disclose to her prior to treatment. I had a very positive & enjoyable experience from both treatments, I highly recommended Natalie & very much look forward to my next visit.
March 2024 by Jodie Piper
Such a luxury experience from start to finish. Professional, welcoming and the massage was incredible. I will be booking something again soon. It's a little gem.
January 2024 by lou e
I've been here a few times but, our last visit was horrific and the response was the most disappointing of all.We arrived for a birthday treat that id organised months previously (is even checked the day before so there were no hitches). On arrival, there was no heating (their later response was that they'd provided blankets!) The plug in radiators were no good (the place was freezing - I kept my coat on!). We then found out that there was no WiFi, no access to the bookings, no music either. They split our group of 3 and so 1 sat alone whilst the others had both treatments. They ran out of time for the third persons treatments and rushed their nails which were then wet to pay and drive - consequently this was all removed because they smudged.The lack of background music meant we listened to staff ordering pizzas in reception - we had to cancel our food because they ran out of time to serve it.The staff are generally lovely but, the management and their response was awful and despite issuing a refund I couldn't recommend this place. A real shame.They'd known about the heating a week previously and said nothing, they'd advised 90min for our group but put us in a 3 hour slot for treatments we hadn't booked.
December 2023 by Lynn Thomson
I just had an amazing facial by Smithy -can?t wait until the next one. Thank you. I love this place!
October 2023 by Lisa Williams
Had a very warm welcome, relaxing massage and total distress today at The Retreat with my daughter. Was recommended to me and we will be back!Service: Massage
