“A wonderful service. The lady who served my son was very patient and polite. Unfortunately the pair he originally wanted was out of stock but she helped him find a similar pair which he is very happy with.”
10AM - 9PM
Unit 225 Intu
Shoe Stores
“Omg spent so much money her. The service from Lucy was brilliant. She is so customer focused its amazing in someone so young. A credit to her manager and the company. Thank you”
“i was served by a gentleman called thomas today, who was very helpful aswell as professional and made my shopping experience at lakeside sketchers a delight, i will definitely be coming back to this store. Amazing costumer service!”
9AM - 9PM
Unit 200
Shoe Stores
“Went in here to buy a birthday sweater for a colleague. Too many colours to choose from, but chose one eventually. The material sold at Next are second to none.”
9AM - 8PM
6 Weston Ave
Shoe Stores
“Had a small problem today which was dealt with in a friendly and efficient manor by Mandi Ferrari at the outlet store in Thurrock . This meant extra work for Mandi ( looking up a receipt for me) but she readily agreed to helpThank you Mandi ?”
10AM - 8PM
20
Shoe Stores
“Jack got out of his way to help me find my white Adidas original trainers!!! They didn’t have it in their branch but helped my find it in other stores. He was so helpful. Love mate”
“Staff are always very friendly, shout out to the two lovely women working today especially. Helped me return something faulty and pick out a replacement very easily :)”
“Not moaning….just a heads-up re menswear department in new Lakeside store. I bgt lots of clothes yesterday but the mirrors within the department had clothes racks 5-6 feet in front of them so it wasn’t easy to properly view jackets etc when standing 3 feet from the mirror. Move the racks or put the mirrors on the other side of the pillars please. Also, more mirrors please, I had to walk a long way to find one! Also, the self-checkout using Sparks took nearly 20 minutes. These things are just fyi’s…happy with the products.”
9 AM - 9 PM
282
Shoe Stores
“Liv and Sophie are an absolute credit to the store. They were both so helpful. They invested so much time into helping 3 of us find a dress each as well accessories. Having been in many shops already, can honestly say this was the best service received. They deserve to be rewarded”
9AM - 7PM
4B Weston Ave
Shoe Stores
“I was served today (16/08/2025 at 5:15) by Amy, and I just have to say what a sweetheart she is! She was bubbly, smiling, and kind throughout. I had to return my order, and she handled it so gracefully — I never felt uncomfortable at all. In fact, we even chatted about how the jacket could have been improved with a more rustic, cowgirl-button style. Staff like Amy make such a difference on the front desk. She is an absolute credit to your team!”
9AM - 5:30PM
Unit 16
Shoe Stores
“Good selection and resonable priced shoes. Also I have bought high quality designer shoes and boots online (not stocked in-store) to collect or delivered in a few days.”
10AM - 9PM
W Thurrock Way
Shoe Stores
“I visited today and the staff was welcoming and lovely. They helped me greatly and I found exactly what I was looking for. Now I have my new favourite pair of shoes from there. Would definitely recommend to my friends and family 100%.”
“Amazing store had exactly what I needed, staff member jana was very helpful in finding a size not commonly available for me. Prices could be better, sometimes cheaper in sports direct.”
“After feeling unwell in your Lakeside branch today I would like to thank the staff for their professional and quick response
Water a cool pack and offer to sit in a room with a cooling fan was very much appreciated
although didn't need the fan
Nothing was to much trouble
Thankyou again
Regards Trish Weatherley”
9AM - 9PM
83
Shoe Stores
“Love JD clothes and trainers. Customer service could do with a bit of an upgrade. If you deliver to store, be prepared for them not being able to find your order!”
“Great place, I love their shoes for my children! So helpful staff with shoes, checking the size, so make sure you buy the right size for their feet (my daughter's are 6 and 7)The shop system is fabulous! They have an appointment system like you get there, got your number, and when a staff member is free, they call the next number so cool! You are not just standing and waiting for someone to help you, amazing idea!”