January 2024 by Stef? Dowton
A wonderful service. The lady who served my son was very patient and polite. Unfortunately the pair he originally wanted was out of stock but she helped him find a similar pair which he is very happy with.
January 2024 by Iqra Aisha
Jodie was amazing at the lakeside store. Thankyou so much for your help
November 2023 by Dexter Gumayagay
Wide selection of brands and footwear for all.
November 2023 by julia hill
I went in to exchange a pair of wedge sandals, I didn't have a receipt just proof on my bank statement, so I wasn't expecting anything, but to my surprise I could exchange, the only thing is they didn't have my size, so the assistant ( Jamie or James, fabulous and a credit to the store) said I could have a similar pair, which once again I was surprised at. I took the pair of sandals to the till and got an even bigger surprise, they were in the sale so I got money back aswell. I will definitely shop at shuh lakeside again, the customer service was outstanding.
October 2023 by George Dorling
Staff very helpful
September 2023 by Bukola O
Great serviceAdditional pointsWe came to the store to purchase school shoes we found exactly what we wanted straight away. As much as I detest after sales, our assistant was patient to explain the shoe freshener machine.My son is remote learning so we have not used the shoes yet but I will be happy to update on whether it worked!!It was just a great customer experience. My assistant was 075 John. He was extrely attentove and My son really enjoyed shopping with him. ( Lakeside branch). He deserves some.form of recognition.
September 2023 by Anoop
Went in as soon as the store opened. The staff were too busy having a meeting and we were ignored. Looking for a pair of school shoes which were £60 standard! Seriously? Shame really because the Romford branch is so much nicer and seems to be cheaper!
August 2023 by Andrea Wright
Ley at Lakeside was lovely ?really helpful and knowledgeable - great shopping experience with her, well done Ley and I hope I've spelt your name right ??
July 2023 by lulu S
Good customer service the sales team on the shop floor were very patient and helpful, I was very stressed on this day as I had ordered from elsewhere shoes that had not arrived on time for a wedding. The sales team helped a lot.
July 2023 by Geoff Edwards
Good selection of all types of shoes both for ladies. Kids. And men. Reasonable prices. Nice staff.
June 2023 by Barry True
Good service.
May 2023 by wanja van den berg
As I walked in, I knew what I wanted. The staff was amazing. Fitted one, and he immediately saw I was not happy and brought me the perfect pair. Had such a good experience that I will def go back here for shoes from now on.
April 2023 by Geoff Battle
Friendly colleagues made purchasing a pair of shoes easy. Good range with adequate seating and space. Not too busy midweek, though far from empty.
April 2023 by Hazel Morris
Very helpful and patient staff
March 2023 by SHIFTY T
Good experience
