June 2023 by Google user
Went to the quiz shop at lakeside shopping centre this eve (6-6-23 at around 6pm) to look for a outfit for my best friends wedding, there was a young lady who helped us, I can?t thank her enough!! She was amazing helped us to find a dress that would suit my figure, unfortunately I didn?t catch her name but she was so so lovely and helpful and I?m hoping this might get back to you at some point! I wanted to say thank you for all your help and for making the hour that we was in the shop fantastic, amazing customer service ?
April 2023 by Sharon Dean
Disable room is great. Staff very helpful.
April 2023 by Linda Derrick
Got my wedding outfit. Lady really polite and friendly
March 2023 by anonymous
Me and my daughter come in the shop and had the worst experience ever. I will be talking to corporate and taking this further. staff was rude and organisation was a shambles. Will not ever be returning
March 2023 by Bridget B
Great shop with lovely clothes and very helpful staff
March 2023 by diane white
I would like to thank the lady at the lakeside store for being so helpful finding me a lovely trouser suit. Sorry I don't know her name. Thank u. ?
January 2023 by Sarah-Jane Birt
Just wanted to say how friendly and helpful the staff are. Particularly Charlotte. She went above and beyond to help me find what I needed.
December 2022 by Stacey Stewart
Clothes are good, shame about the staff. Clearly closing at 9pm doesn?t mean you are providing a service up until 9pm. Closing the changing rooms at 8:30pm and then telling customers that you can?t try anything on and they will be closing 5 minutes early isn?t exactly what I would call good service. I was going to spend £150+ but I?ll take my money and custom elsewhere. Well done Lakeside
October 2022 by Mae Town
Liv and Sophie are an absolute credit to the store. They were both so helpful. They invested so much time into helping 3 of us find a dress each as well accessories. Having been in many shops already, can honestly say this was the best service received. They deserve to be rewarded
August 2022 by Raquel Elliott
Went today to buy a dress with friend - the lady who served us was so rude wish I knew her name to complain about her! Awful customer service. Didn?t buy the dress in the end walk out ! Can?t stand people who makeYou feel like that when your out shopping
August 2022 by Julija Siksniene
Rude staff. Refused to do a refund, because i didn't want to give my surname and post code. This data protection and i am not suppost to provide any of this info. Not just that ladie was very rude and unpleasant. I feels unwelcome. Both items in store they didn't asked any details bit to return fors me provide my personal details. On return policy on a till it doesn't say that i can't return things if i not providing personal info. Never go back again.
May 2022 by sian haltham
Great customer service from Olivia she was so polite an kind thank you ???
March 2022 by carly bott
Thank you Paula for a fantastic shopping experience today with your amazing customer care. You went above and beyond to help find me the perfect outfit. Would 100% recommend Quiz to family and friends.
March 2022 by Desiree Daniel
Very nice dresses. But the manager is very rude..did the cashier needs training in customer service...very unfriendly bunch...won't return to your lakeside store
October 2021 by Iuliana Barbulescu
Poor customer service! Very rude manager! She refused to give me a refund for some trousers I just bought. To mention that I was in the two weeks refund policy they have so I was entitled to a refund. Do not recommend this shop.
