December 2023 by Jackie Smyth
Great store, well laid out and every section had lots to choose from. Lovely to see people on the checkouts too.
December 2023 by kirk sleet
Purchased a coat off line as no stock in store.. Wait 1 week for. It to be dispatched, then silence.. 2 weeks later get refunded no stock.What was dispatched then?Useless
September 2023 by Joe Daynes
Its a good clothes shop good selection
August 2023 by David Gray
Great place got what I needed cheap nice friendly self service machine
August 2023 by Jose Da Silva
Big store but my perspective, i didnt find much for me, most mens shorts have small pockets, not alot of variety when i went at least..
August 2023 by Lynn Harding
Great shops but don't go on sale very messy
July 2023 by jenny norwood
Had what we needed
July 2023 by Robert Davies
Quality clothes can be had in the top end stuff . Also homeware and limited furniture . Always worth a look round
June 2023 by Paige Davis
APPALLING!!!!Went into Matalan Thurrock today, only popped in for a few items, ended up buying 6 items spending £41.50. Was told to use self serve as I was paying by card, had a staff member stand behind me who then went over to speak on the speaker and ask for CCTV at Zone 3. Once I had paid I was walking towards the doors to leave and before I even made it to the door I was called over by a employee who asked to check my receipt, when I questioned why I was pulled when there was quite a few other customers leaving the same time as me she told me they have to check so many people a day. Had this been done discreetly I would have no problem with this as I have nothing to hide however being hollered over infront of other customers and asking to see my receipt very loudly is absolutely appalling. As I walked out I was mortified at how I was treated and went straight back in and asked to speak to the manager and also return all the items as I wasn't happy spending my money in there. The manager explained it is now policy to check 40 people's receipts not only to check you haven't taken anything without paying but also to check you haven't left any tags on, payed for something twice, ect. However none of my bag was searched to check for any tags or duplicate items, I didn't even get as far as the security doors without her checking my receipt and so the alarms didn't go off to suggest I had left tags on. I'm unsure of how just looking at the receipt is going to prove if someone has stollen something. If you do not trust people to use the self checkout service then do not provide it and pressure people to use them. I was a reoccurring customer of Matalan however after today I will never spend another penny in there and will also suggest any family or friends to do the same. Absolutely disgusted in your customer service or should I say lack of. I will of course be writing a complaint into Matalan too.
June 2023 by Ricky Norris
I do like matalan but I bought a kings sized sheet from there as it felt soft but after washing it i was totally horrified at the creases in it it took me an hr to keep ironing it all different way to try to get rid of the creases won't get bedding from there again
May 2023 by Roxana P
Good prices and a lot of things for kids, women, men and home stuff.Parking free
May 2023 by Danielle Cordery
Love this matalan, always getting cute bits for my daughter! Plus 20% off! ?
May 2023 by leslie smith
Good choice of products reasonable prices
May 2023 by Pauline Butler
Very rare I don't buy something from matalan.
May 2023 by Rachael Truss
Plenty to choose from. Changing rooms open too.
