December 2023 by Paul Williams
Nice large premises, clean and tidy and very helpful staff. I only use over the counter services as the cash deposit machines tend to chew up my cash (other banks have the same problem not just this one) which just proves we need to be dealing with bank tellers and not incapable machines.Keep the banks on the high street.
December 2023 by karolis sukaitis
Terrible service through the phone
November 2023 by Sebastian
The last i was there i wanted pay some money in to my account sa i stood in the line and when i asked her to help me she send me to the deposit machine but today when i had a some more money she came and ask how long i gonna spent the time , so i see i have no right to stand to long in the one place beeing the customer of this bank since i remember
March 2023 by R S S
Lloyds Bank in Grays- open Saturdays
December 2022 by Hana
Poor bank , Immediate cash deposit machine counted my money incorrect, I had to cancel transaction. Machine also retained my card , had to take staff assistance, Staff who helped me did not have name badge and she was saying machine can not be wrong but when she counted money it was actually £820 not £800.
December 2022 by United Kingdom
Bad service, I opened a new account two weeks ago and received everything, and today I went to tgem to help me open an online bank on my phone, she told me that your account is closed and you have no right to open it again in Lloyds bank and I do not know why!!!!!!!!!
October 2022 by John
Unfailingly polite and helpful staff in Grays branch. Not their fault their employers-Lloyds-give poor interest rates
August 2022 by ????? ???????
Bad service, refused to help me activate the online application.
July 2022 by tim bassett
I believe one star is too much for them I?ve just been in there to pay my MBNA card of £460 I?m in between banks at the moment so don?t have a bank account she said I have to bank with them but I?ve already spoken to MBNA on the phone and that is not true the cashier?s name was Nadia came across very rude and a bit abusive no customer skills whatsoever I think she needs more training I?ve since checked up with MBNA again and they said it is correct what I have done I?m looking to open up a new bank account but certainly won?t be with Lloyds and other Lloyd?s banks very helpful especially the one in Baseldon and Chattem this branch is just terrible
December 2021 by David Saunders
This branch I have found to be more than helpful, even during the COVID lockdown when it was impossible to sit with anyone they made provisions for me to be able to open a child's ISA account over the phone and between visits to branch submit birth certificate etc to get this account opened,Usually two bright happy ladies at the counter when I visit and they process anything for me with great service.
March 2021 by Tokyo Joe
WORST BANK IN THW WORLD, AVODI THEM LIKE THE COVID
February 2019 by Kathan Bhatt
I visited branch and as part of documentation, I was required to provide proof of NI which was on my BRP card and a letter in BRP says do not apply for NI as it is on BRP but the branch representative kept on asking get your NI letter which comes when you apply for it, without that can't open an account , strange may be they are not aware about processes that government follows for immigrants. Not a good back for temporary workers or migrants
December 2018 by Hayley Cowan
Only one till open at a time on a Saturday... surely there can be better scheduling done than this
November 2018 by Artofray
They support the bent
September 2018 by Usman Rahim
Only two counters in such a big branch.
