HSBC Lakeside Thurrock Branch
ATMs,
Banks
8 W Thurrock Way, West Thurrock, Grays RM20 2ZF
Most Recent Comments
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August 2025
I came in today for help with my account and the colleague who assisted me, Emma, was absolutely wonderful. She was so lovely, attentive, and really took the time to make sure all of my needs were met. It just goes to show there are amazing people out there who genuinely care and are always ready to help.
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June 2025
I’m so grateful for the help that Jacqueline and Amanda gave me. They went above and beyond to help me with a request that the helpline hadn’t been able to and were very friendly too. Thank you both!
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February 2025
Rude and incredibly unhelpful front of house staff. Requests for support were met with scoffs and curt, impolite responses. Everything and everyone seemed to be a problem for them.
More Comments(31)
From HSBC Lakeside Thurrock Branch
Counterless service, with our branch colleagues on hand to find the most appropriate banking method via our self-service and digital channels.We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.
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