September 2021 by Carole
First class service received from Esther. I called the store today to track down a dress I have been searching for from Phase Eight. Esther took my call and was so very helpful, tracked down my dress and arranged for it to be sent to my home address and emailed my receipt in a matter of minutes. Thanks Esther you are an absolute credit to the business.
September 2021 by Ashley Dole
Beautiful store \\u0026 wonderful staff. Lovely Emma couldn't have been a better help during my visit. I'm normally happy to browse in my own little world, but Emma was so friendly that when she asked if I was looking for anything in particular - I ended up telling her all about my first night out since becoming a mum of 2, and that I was so unsure what would suit me anymore or what I even wanted! Her recommendations were spot on. She was so careful to make sure that everything worked with my budget, she gauged what styles I'd like so well, and I ended up picking a dress that I would have otherwise completely overlooked if she hadn't have persuaded me to try it on. So impressed. I'll definitely be back!
September 2021 by Ann Hodges
I would like to say how helpful all the staff have been at this store going above and beyond to help me sort out an outfit particularly Emma, nothing was too much trouble. I would thoroughly recommend shopping here should you want an outfit
August 2021 by Tracey Hales
I came into the store a few days ago with my daughter as I needed a couple of dresses for work and for nights out. She recommended the store after being helped by a lady called Michelle. The lady who helped me was called Emma and she helped with sizing as I didn?t realise I needed a smaller size in one of the dresses that my daughter had picked out from Hobbs. I usually find it difficult to shop as my daughter says I?m not fashionable enough but she was impressed with some of the pieces that Emma picked out for me to try on. She was very helpful and complimentary of the outfits that I did end up choosing. She even explained that I had a cool skin tone and showed me different colours that would suit me, even some colours that I never would have worn before. I will be going back in September for a Free Personal Styling Session to get some pieces for my winter wardrobe. It?s really good to have Hobbs and Whistles and Phase Eight all in one shop as I like all the brands and can try them all on in one shop!\\nThis is my new favourite shop in Lakeside, and thanks to Emma, my teenage daughter thinks I have a great fashion sense now!
August 2021 by Susan's Russell-Rogers
Just been and found 2 outfits for different wedding at Hobbs today. Tracie you were so fantastic, helpful and very attentive. I'm so pleased with this shop.
July 2021 by phoebe collins
I came in on Sunday 20th with my mum looking for a dress to wear to a wedding. Firstly all the staff were very friendly with great customer service and I was greeted and asked if I needed help on arrival.\\n\\nHelen helped me fitting room, she really listened to what I was looking for and picked out some beautiful dresses that I would have never have chosen. Being a dog groomer and rarely dressing up I don?t often feel comfortable or pretty in dresses. And I did for the first time in ages.\\n\\nThanks very much Helen. I also I really appreciate my dress being folded and bagged so neatly.\\nI only bought one dress so I appreciate it?s a small sale, however I felt like a valued customer and I am very happy with my purchase.\\n\\nPlease pass on my feedback
July 2021 by Alec Samuels
We are very grateful to Emma, Michelle and Tracie for the help given in finding trousers within the group. They spent a long time contacting and locating stores that had stock and organising for it to be posted to us. It is rare to find staff willing to go to the effort they did and it means we will always go to the store for future purchases. Thank you again
May 2021 by Sarena Mills
I absolutely adore this store.\\n\\nIt was recommended by a family friend who had a fabulous experience. I?m 26 and have always shopped in River Island, House of Fraser, Choice, Topshop etc. But my goodness, what a difference to have your own personal shopping consultant to dress you and make you feel and look a millions pounds with beautiful quality goods.\\nI will be returning with my mother again, we have definitely got a few things that have caught our eye and the overall experience of having someone recommend what will work for you, after stressing about my insecurities and having someone there to dress you in a way you never thought. I absolutely loved the experience, the ladies were wonderful, they ?had seen it all? and to not be afraid.\\nI could not recommend this store enough. The goods were beautiful but the staff were far beyond!
May 2018 by Funmi Onolaja
Hobbs is on the shop floor of house of Fraser. House of Fraser is in intu Lakeside shopping. There is multi-storey parking (red car park) right next to house of Fraser so it is easy to get to. Hobbs for ladies is on the ground floor of house of Fraser. You are treated like any other customer of house of Fraser.
