September 2021 by Khaleda Begum
This is such a nice site to shop in. Harrods beauty. If I'd known of it before , I would have binged shop in there. They've got wide range of brands and therfore definitely a go to place if you're into quality make up brands
September 2021 by Shirley Watts
Excellent customer service from Collette \\u0026 Mimi, friendly \\u0026 Knowledgeable, we?ll definitely be back. An asset to the store.
September 2021 by Carol Caldon
Lovely shop and very helpful assistant on the Nars counter. I hadn't a clue which colour concealer I wanted but she picked the perfect one for me. Will definitely go to this shop again when at Lakeside and also keep to this concealer.
September 2021 by Ashleigh Johnston
Worst place to work! Iv never felt so disrespected in my life working here. Iv never been reduced to tears before in a job I felt mentally drained and left due to my own mental health. The management are bullies and belittle you for no reason I was picked on for no reason and when I asked why me they just said ?because it?s you we are looking at?. After cleaning my work station they would tell me I need to do it again as it?s not good enough after cleaning it. I was also told many times I didn?t look good enough I didn?t dress to fit in with the ?£70000 work tops. It took me 4 months to be confident enough to find another job as I believed I wasn?t good enough. I currently work at a school and couldn?t be put off of beauty more than I have now. I was clearly shown I wasn?t wanted or deserved to be there clearly and was pushed out. Harrods I thought I would be proud to work at but instead I couldn?t of felt worse and very glad I left. ?Mental health is important to us? is what they say clearly not I was in the worst state Iv ever been working there they caused mine. DO NOT RECOMMEND
August 2021 by Sue Lugsden
A wide range of products were stocked,staff extremely helpful. Loved the coffee/champagne bar.
July 2021 by Victoria Morgan
I was over charged buying my skin care and left feeling very disappointed at the customer care when sharing my experience with the manager Margo I will not be returning! My advice double check your bill i feel robbed of my money from a business that is well established this is not the service that i thought i would receive. I am pleased to update my review and the matter has been resolved a week later i was refunded im glad i left my contact details and my faith in this store has returned . Thank you Margo
July 2021 by Loredana - Maria Sipos
Many great compliments for your Sales Assistant Igne in your Lakeside Shopping Centre shop. She is a very good professional and she took time to show me everything I wanted, she is very prompt and efficient and very quick and knowledgeable about the products.\\nI entered the shop just to have a look and I am happy I bought 3 products for a very good deal.\\nI will recommend your shop with all my heart to my friends and family.
June 2021 by Olivia Ma Mason
Served by Gabriella on Armani Fragrances. She was sooooo patient, knowledgeable about products and helpful. I rarely do reviews but her customer service was above and beyond and had to be recognised.\\nAlso two noticeable ladies that stood out with customer service today, a mixed race girl that showed to me the smaller versace bottles in a different part of the store, and a young lady wearing a headscarf who was super knowledgeable about products in the MFK, penhaligons and byredo sections. Sorry I didnt get your names. You three ladies made my shopping experience in store today brilliant. Thank you very much.
October 2020 by Kaylee Dawn
Beautiful shop, lovely range of products. Unfortunately went to buy wedding make-up from Charlotte Tilbury, but couldnâ??t get anyoneâ??s attention to help us colour match and talk us through the products. Left without buying anything.
October 2020 by Humayra Choudhury
Amazing customer service from a lady at the Huda beauty counter called Zara! She was very friendly and patient did not rush me and talked me through product's :)
October 2020 by Emily G
Absolutely amazing service and great product choices.Thank you again to Mitzi in the skin care section - her product knowledge and passion was really helpful and made my first experience in the store exciting.
October 2020 by Denise Mwanza
1st time visiting this store and loved it. Great assistance from server Stevie. She questioned me to know my skin type to help with product selection
October 2020 by Ella Bevan
I visited Lakeside Intu H Beauty for the first time yesterday, all staff were helpful informative and polite. HOWEVER, Georgiana from the Keihls department defiantly deserves some recognition. She welcomed me and my friend, gave real honest advice and nothing was too much to ask. Her product knowledge was amazing and wasnâ??t pushy to make sales. What a credit to the store! I would defiantly visit again and will be buying all my keihls products from there again the future! Thankyou so much for making my shopping experience in there a good one
September 2020 by Pauline Elley
Love the store. So many brands. Will definitely make this my regular cosmetic base. Very welcoming assistants
September 2020 by William Brewer
Cant wait for this to open!
