September 2025 by Sergiu Vicovanu
Poor customer service
August 2025 by Joe
Staff were very helpful and friendly we need shops like this as online you never know what it's like until you receive it. Guys here also knew what they were talking about online I would of bought total useless rubbish glad I went in store
August 2025 by A M
James deserves a pay rise and a promotion!! He is great at customer service and extremely friendly and knowledgeable thank you so much!
August 2025 by Shaun Reynolds
waited 20 mins to get served, told to go counter, waited 10 mins whilst they went to get the product, found the same product cheaper online
August 2025 by Ruble Anto
A good store!
August 2025 by Anna27 66
Louise the Sales Ops manager was extremely helpful to me 14/08 as I had problems with my mobile phone and she kindly rectified the problem for me ?
Thankyou again Louise.
August 2025 by Vishal
I have been to the Currys countless times and had visited it again on 8/8/25. I needed to buy a lot of times as I got a new place and no one was available to help me as usual. I saw a sales lady and she was at her desk alone. So I approached her and asked for assistance and she said she will be at least 25min before she can help me. At this point I felt like I wasn?t wanted here so I left. I came back the next day and saw Barry from the business team who assisted me without hesitation. This man is a legend and his general knowledge about the products was everything I needed. He spent about 2 hours with me and it made me feel like I have a personal shopper. I have spent more than 10k in the past year or so at Currys and it?s always been the business team who have shown any interest in their customers. Thank you Barry for making my experience great and going above and beyond in finding the best products.
August 2025 by Ela Gollu
Many thanks to Catherina, very helpful and knowledgeable and helped us make the right purchase. Asset to Curry?s Lakeside team
August 2025 by Andrew Price
Good place
July 2025 by James Wilkinson
Big store with large range of electrical appliances.
April 2025 by John Alexander
Ordered online but there is always a long wait for collections. Staff couldn't find my item until I pointed out I could see it on the back shelf. They have a bit of a monopoly and it shows on their service. However, the member of staff did apologise for the delay so saved the day.
March 2025 by Julie Whitehead
Absolutely appalling customer service. Rang to find out if I had left my purse in Lakeside Store. Was told they could not be contacted only by email and I would get a reply in 24 hours
March 2025 by Coral Heath
Even when we asked for help we didn?t get it, eventually till staff had to help but honestly it wasn?t great as they didn?t know much and we had to figure things out alone. The staff were just wondering around and even when I got close to a member of staff they walked off. After an hour of looking and attempting to gain help we found what we wanted only to find out it?s out of stock but no label to say that.
March 2025 by Oscar Gibbons
A worker named Les was extremely rude and profiled us which led to us not being able to look around the store for a new monitor which i am currently in the market for. She also assumed my age and assumed i act exactly like other delinquents.
March 2025 by Aaron Bain
Louise should be sacked immediately
I dont expect to walk into a store and be greeted by someone looking me up and down with their arms folded. i explained what i was there for (needed help from technical team) and she was very wishy washy with the answer. 'Ok well you bought it online so i dont know if we can help'. i explained Id been sent to the store FOR help specifically.
Managed to get some help (although still not resolved) from a friendly chap who's name i did not catch. but my god, Louise has single handedly put me off buying from Currys in future.
