January 2024 by Laurence Passfield
Mike was very polite, helpful and courteous. Explained our options and benefits, organised fitting arrangements. Very thorough and a pleasure to do business with.
January 2024 by Jenny Garland
I went into Carpetright Wallasey and was given great service by Kirsty who helped me find the exact products I wanted and even let me try out the carpet in store. She is an asset to the store and they will sell more with her in the store!
December 2023 by S I
We ordered carpet with fitting, the time for that to be done was in the morning but yet we needed to wait till afternoon even we called to ask them and they didn't know to tell the time window. In the price for carpet and fitting was also charged 2 adhesive sprays for £40 from wich barely one half was used and the smell after that is awful and even after week we still can't ride off. It's good that we have done only living room with that smell I should go somewhere else temporary because I'm pregnant and that is not good for our health. I wouldn't recommend. AVOID.
November 2023 by Matthew Russell
Very nice employees in store very helpful. Made the buying enjoyable.
October 2023 by Woopsie Daisy
Worst decision EVER made going to this store and buying flooring, do yourself a favour avoid at all costs, disgusting customer service and blame lays everywhere apart from themselves.If you have any queries or faults they are never answered or dealt with by anyone.Thr buck is definitely passed about with them rather than deal with a customer.How this store remains open I'll never know.
October 2023 by Sarah Emmins
Mike gave an outstanding service! He?s a real credit to carpet right. Helpful, friendly and made everything from measurements to payment very easy. Colin came round for a home visit to measure first and he was was very efficient and professional. Would recommend carpet right and these guys at carpet right any day. Thank you.
October 2023 by Akshdeep Bawa
Sinan and Paul have been excellent. Gave us a free quote and explained everything so simply. Lots of variety to choose from. Plenty of parking at the Lakeside store.Recommended.
October 2023 by Sigward Ametefe
Quality carpet with excellent customer service from Michael. At Thurrock Lakeside
October 2023 by Abigail Ametefe
Excellent customer service from Michael and team at Lakeside in Thurrock
September 2023 by Joe Wilkins
An absolute brilliant service by Michael. We can't recommend him enough. He went above and beyond to help us. We had an entire flat to get flooring for all in one go and didn't really have much of an idea. Mike made us feel relaxed and confident in our decision. He helped us with different shades of colours for carpet, helped with our laminate choices and helped with the cost.We even had to phone back and change one of the measurements and he was super helpful and changed it for us with ease.
September 2023 by Hassan Yousuf
Thank you to James for a fantastic, exemplary service. James was very sensitive to my customer needs and worked with me to achieve the best possible pricing . Highly recommended, reliable and extremely reassuring, well done!Great teamwork as Paul the manager was very responsive, efficient adding to a most pleasing service overall.
September 2023 by Chanelle A
We were spoken to by Paul & Colin! Both were really really helpful & really attentive & listened to what we wanted. Unparalleled customer service, very knowledgeable about their work & gave wonderful recommendations. Buying a carpet isn?t the easiest thing for us, and they made the process very easy, and comfortable. We really appreciate them both & we hope they know how much they helped :)
August 2023 by Chris Rochester
Mike was superb - incredibly knowledgable, helpful and friendly to boot. The West Thurrock store has a great selection and combined with Mike?s excellent advice we have placed our order for two new carpets. We couldn?t be happier.
August 2023 by Dionne Smith
Had a great experience with Collin coming out to survey my property and to do measurements. Really helpful guy put my mind at rest made me feel extremely comfortable and well looked after 10 out of 10 for service. Paul, the sales advisor that I spoke to you in the office was extremely helpful to feel very comfortable. With place in my business with them.
July 2023 by Gary Cunningham
Great service friendly very helpful
