March 2024 by ????? ?
I am disappointed in the service the Chanel representative gave to an elderly brunette with a bob who did not introduce herself. I went up to choose a perfume for a gift. My choice fell on blue de chanel, we started a dialogue, but for some reason she switched to other buyers. I had to wait. Finally she came back to us and the first thing she said to my son was DONT TOUCH THIS! Although he simply moved his hand along the stand. Then I told her my choice she started talking about the price, I said it was suitable, but for some reason she took the calculator and started entering it there. Towards the end, of course, she didn?t include anything as a bonus - samples and so on, although she gave it to previous customers to everyone, even children. Perhaps there are some nationalistic problems, I don?t know, but this is definitely not the service that it should be.
February 2024 by Asma Kapadi
Debbie from flare on Valentino was amazing!!! She made my day picking the perfect present for my friend. Need more people like her in boots!!
February 2024 by Haniye m
disgusting customer service, the tall lady called Lisa who is a so called manager was so rude i never experienced such bad customer service. I had asked her for directions to something i was looking for but she completely ignored me and when she did answer she said it so rudely and made me feel so low about myself. I?m never coming here again.
February 2024 by Annette Geaney
Always love my Lakeside Boots
February 2024 by Bridget Knowles
Nice lady in the hearing dept
February 2024 by Tubby Tummy
Review is not about staff. Or lay out. One star for the self scan devices. But like overseas call Centers you have no choice in having to use them Management been told to love them. I do not like them that?s my view.
January 2024 by Kat Co
Over priced
January 2024 by Aaron Mcallister
Part of a family shopping trip out,Part of a chain of shops,was as expected,got what we needed
December 2023 by Megan Blake
Lovely service I received yesterday. The staff was very helpful and the young girl Gaby who served me was very polite and helpful with everything I needed.
December 2023 by shehzy choudhry
I needed help with my faulty product and Mark Sahosield was polite and great help.He is certainly a great asset and credit to Boots Thurrock.Thank you Mark.Manpreet helped me choose fragrance and was very lovely.Lakeside Thurrock Boots staff is wonderful.Well done
December 2023 by Elizabeth Davies
Poor customer service from Gaby no eye contact no polite answers to a couple of questions I had she then walked off before I even had a chance to put my change away. shame I've never had that on Boots in all the years I have shopped there put me off for a bit
November 2023 by Keith Beney
Attended on 8 November for Our Future Health appointment. Session was on time and professionally run. All aspects were good and everything was fully explained.Excellent experience.
October 2023 by Margaret Rodell
Boots in Lakeside a beautiful store to shop in . Staff very helpful especially the lady on the upstairs self checkout . Always so kind friendly and eager to help with any problems at the till area and where to find things .
September 2023 by Lori
10,000 stars for Sue at Lakeside Boots, she was very kind, helpful and efficient today helping me to find the perfect gift for my friend, at the perfume department.
September 2023 by joshua coull
Lots of staff standing idly and not working but charting about their personal lives in little groups. Also didn't have teh product I needed.
