March 2024 by Ben Rix
Everyone is friendly and professional, however I had to re-book my appointment multiple times. The first time they cancelled two days in advance which is not bad. The second time they cancelled 3 minutes after the appointment was due when I was sitting in the waiting area. Secondly it shows on the website that on a Wednesday they are open, the Wednesday that I tried to turn up to pay for and collect my glasses they were not open despite showing on the website they are. Also meaning they could not answer a phone to say they were open or closed.Thirdly I finally collected my glasses today, however attempted to call three times thismorning to absolutely no success.Overall, everyone is friendly and accommodating and the place has a wide range of glasses, my family has used this opticians for years, this is the first bad experience I?ve heard of/had and hopefully is a one off experience.
November 2023 by J Furner
The calmer option for a professional eye test if you live in Grays, the other competitor is hectic and feels chaotic. The receptionists here have always been super helpful and friendly, very welcoming.The optometrist was very patient with my five year old, who was a little worried about the test, but he had a positive experience. I was pleased to see that they have now expanded their range to include affordable but stylish glasses.In short, I tried the competitor, for myself, but I?ll go back to Belson & Sons Opticians as it feels more professional and has an overall sense of calmness.
November 2023 by Amber Marie Saunders
Staff are always so professional, and helpful.
November 2023 by Kathleen Higgins
I have a strong prescription so it is important to me to have a good professional opticians to provide good vision and eye health.I wear contact lenses most of the time and my glasses one day per week.I got new glasses a few months ago and recently had my contact lens eye test. I am happy with the professional service I received as well as customer care.I was with the previous owner for many years until he retired and Belsons took over. I am happy to stay at Belsons and would happily recommend them to others.
November 2023 by John Heapy
Thank so much was nice staff was lovely
October 2023 by Bruce Thomson
very friendly service in a smart surgery
October 2023 by Deadly Kitten
Where do I start? The place is easy to find within the main shopping area in Grays. The layout of the place was nice and easy to navigate. Two lovely ladies greeted my son and me the moment we arrived?very friendly and kind. The optometrist came and got us, being aware that my son has Autism and hadn't reacted well during his last check with his old opticians. I was a little worried, but the optometrist talked to my son calmly, explaining what was going on, and did his best not to overwhelm him. I am beyond pleased with our experience. Our previous opticians closed down, but I am 100% satisfied with our move to this new place. My daughter is due to get her eyes tested next, and I feel much more at ease knowing that the people caring for her are great.
October 2023 by Inclaire Saunders
I have been a patient/ client with Belson for 35 years . I stayed with them because of their unique blend of professional behavior, kindness and helpfulness. One of The best in the town of Grays Thurrock , Essex.
October 2023 by Noel Edwards
Excellent service. Very professional and friendly - what more can I say?
September 2023 by Lynne Lee
my appointment started on time, I was kept informed all during the test which was really helpful and also interesting. I had very good advice and help choosing my new pair of glasses. The team at Belson and Son are very friendly and approachable, I really recommend using them if you are looking to start using or want/need to change your current optician.
September 2023 by Gareth Davies
Very polite and friendly staff,Optician kept me informed all through the test as to what she was doing and why.I would recommend this business.
August 2023 by MarcellusGrey
Very positive experience. Professional and friendly.
August 2023 by steve wheeler
Very knowledgeable
June 2023 by T.M. ?Tabitha?
I had a wonderful experience having my eyes tested etc at Belson's Opticians. The young ladies were helpful & informed me of various things I had questions about. The Optician is a lovely young lady, nothing was too much trouble for her. I'm glad that she's at Belson's. I look forward to seeing them all again.
June 2023 by Olegas Sinica (Olezek Molotov)
Polite and friendly staff. Helped me choose glasses for my needs. Will visit them again.
