Absolutely awful. Waited around 45 mins before we could find someone to help. And still got the wrong product. Now I have to return the product, definitely not going back here.
August 2025
£39 for same product as sister company Screwfix charging £28. Wouldn't price match at all. Poor customer service.
July 2025
i saw adam today, and he was following me and my 13 year old daughter. it scared me ALOT and i will not be returning to this store
We look forward to welcoming you to B&Q West Thurrock,your local DIY and home improvement store. Discover everything you need for your home and garden project. Book your kitchen and bathroom design appointment, browse the garden centre, or check out our in-store services including timber cutting, tool hire, and key cutting.
