February 2024 by Riaz
I don?t know how this can be a pharmacy, very unprofessional, really dirty; there?s a cafe at the front that looks like it?s been closed for couple of years, shelving is empty; the list can go on; I waited over 30 minutes just for a prescription! But most importantly is the staff that are very rude!
January 2024 by Lori
I would like to thank Allcures Pharmacy on Grays High Street for their wonderful staff quick service and great attention and permanent help , special thanks to Charlotte who helped me get one of my most important long term medication today.
January 2024 by L
It's okay, but it's very slow waiting times. Staff are kind. It's much better than Boots by miles!
January 2024 by Nikki Lewis
Not enough staff
December 2023 by Murtaza Sheikh
Warning: if you're a locum pharmacist, please make sure you get some kind of a guarantee you'll get paid on time.
October 2023 by Mimi
Rude, slow and overall terrible customer service. They need to fix their attitude seriously!
August 2023 by Seetu Uddin
I would have given you guys zero but there is no option for that. Terrible customer service they really dont care about patients
April 2023 by TheBarbora14
the whole place smells like mould, need a serious refurb, how can the employees even work there- isn?t this a health and safety risk for them?Charlotte is sweet and helpful, however this morning seemed stressed as her cooworker was due and walked in after opening time not even apologising to her for putting her in such position. There were 8 customers waiting to be served and 1 left due to lack of staff. Whoever is the manager please support your employees and do something with the mould smell.
October 2022 by Chris Campling
Always have trouble calling they very answer the phone and when I finally get through they say the phone isn?t working s
September 2022 by Julia Orman
Trying to call for my elderly Aunt who is hard of hearing untold times on 7/9/22 only for the phone to be cut off each time?I then visited the shop on the Thursday and actually witnessed the phone ringing n the assistant cut the phone off. I queried this n the other assistant said we are busy. There was 5/6 ppl working n not one person could answer the phone.It doesnt take 2 seconds to answer the phone and say can you bare with us a moment or day that to the customers as they can see whats going on where as on the phone you cant.
September 2022 by Bob Hope
Rude, slow, abusive and overall a useless chemists.
August 2022 by Steve T
Really use to like this pharmacy, however, lately they seem to serve the druggies first rather than the paying customers in the queue who are law abiding, tax paying members of society.
August 2022 by Ericky Mpogolo
Very good customer services. And great pharmacists too.
August 2022 by Joe Fox
Best pharmacy around but the only issue they don't pick up the phone!!!!
June 2022 by Justyna Filipiuk
Good afternoon.Today 13.06.2022 around 13-14 pm I?ve Experienced very bad costumer service at your pharmacy.I have visited the place with my baby after GP appointment. We are both very unwell and with a high temperature so I was rushing home.We have came to pick up the prescription straight from the Gp.The older lady with gray hair was serving me and said we don?t have prescription for this name, so i said I will come back in 10 minutes then maybe they didn?t send it yet . I came back in 10 minutes later and was Queueing up again for 15 minutes and she checked on the computer again and said that there is no prescription for me. I was so tired and worried and even put down my sons name on the paper to make sure that she is hearing me properly but this lady wasn?t even bordered and her manner was rude and uncaring.I had to go back to my gp and ask what?s is going on they said , they have sent it ages ego. They were so nice and when they saw me so distressed and flustered printed off the prescription for me.I come back to the pharmacy with the prescription Queueing up again. I lost one hour because of unprofessional staff who wasn?t bored to check it properly.I was late to get my car from the parking and got the ticket because of this situation. She didn?t even say sorry.I am expecting you to reimburse me for the fine I have to pay or I will complain to the Trade standards.