February 2024 by Rikki ?Major Woodruff? Razor
The staff here were exceptional & couldn't do enough for us. Warm comfortable rooms, however whilst I understand the need for energy efficient lighting but you could not read a book while on the bed.
February 2024 by luke
workers were lovely, really helpful.room was fine for a 1 night stay although the shower gel smelled like bleachother than that really handy and a special mention to the ladys at the desk
February 2024 by Mrs Joseph
We stayed on December 16, 2023, and encountered a challenge when trying to book a double accessible room online due to my disability. Despite the website only offering twin room options, Charlotte, the staff member on duty, went above and beyond to accommodate us upon arrival. She, along with my husband's assistance, ensured I had a double bed. Charlotte exhibited exceptional customer service with her attentiveness. The room's size accommodated my wheelchair, but maneuvering my small Atto mobility scooter required assistance. While suggestions were made to use the bath's platform for showering, the low water pressure rendered it impractical for someone with my conditions.
February 2024 by Mike Lipton
Basic and cheap but you get a warm room with plenty of space. Four of us shared a space and it worked well for a weekend.
January 2024 by Delmarque _14
Top service ?
January 2024 by Ian Locke
Cracking clean and tidy hotel. But heres the but...its virtually impossible to get to and from unless you have a car. Right on the A12. Buses ftom behind the hotel which involves a long walk are only
December 2023 by Uncle Grabb N Tugg
bring a lass here to clapNoteworthy details: got to leave
November 2023 by Jack Street
AVOID THIS TRAVELODGE AT ALL COSTS! THEY WILL THREATEN TO TAKE YOU TO COURT AND TAKE YOUR MONEYWe stayed for a wedding which was close by. We tried checking in early which the woman (it was her first day) agreed to do. Upon entering the corridor we could smell a really bad and potent smell of cigarette smoke. After we had checked out of the hotel they accused us of smoking in our room when we do not even smoke!The woman who?s first day it was clearly got the rooms mixed up and blamed us for the smoke.And there was NOTHING we could do about it. We couldn?t fight our case as their solicitors already threatened us with court action. All they had was a picture of a manky sock over the smoke detector in the room with no door number or anything.That?s £150 we had to pay for something we didn?t even do and I?m sure they done that to the other rooms in that corridor too.Completely ruined our lovely wedding.If you want to potentially get scammed by this awful company then go ahead and stay there at your own risk.Rude and unhelpful staff which will be happy to rip you off.
November 2023 by Zelia Lane
The room was freezing when I got there at 7 pm. Both windows were fully open, but it still had a terrible smell.It was quiet, so slept OK.Shower gel had been watered down so much it was just water coming out. All in all, a pretty gross stay.The lady at the front desk seemed nice.
November 2023 by Richard Griggs
One of the poorer Travelodges I have stayed in. Can not fault the staff, very welcoming and efficient. Car park shared with Greggs and Burger King so very untidy, plenty of litter. Esso petrol station on site. Room clean, but no electrical sockets close to the bed, as with newer properties. Problem with shower fixing, advised staff on departure and hopefully will be fixed before the next guest arrives. As for WiFi, paid for nights stay, but very slow speed, and vulnerable. Do not enter any sensitive data whilst using it. Final thought, needs a bit of a makeover.
October 2023 by Amy Udall
Would give zero if I could. We stayed here for a wedding, the room was dated and sort of creepy, and the lobby smelt of cigarettes. We have since had an ongoing dispute about smoking in the room. We are not smokers so are very disappointed to be fined £150 for it. When asking for proof, a blurry photo of a sock on a fire alarm was sent with no evidence of room, and apparently our room smelt of smoke. They also couldn't provide any evidence of what the £150 pays towards (cleaning invoices etc) but have threatened court action and told us we will lose if we go to court. Of course we will, it's our word against theirs, 2 people against a huge company. So we've had to swallow the £150 as there's no way I can afford court fees. AVOID, unless you want to be bullied out of £150 extra on top of your stay. I also have a close relative who worked for travelodge and used to ask for 5* reviews so she and the team would win a bonus... don't believe everything you read on here guys. Super disappointed in the hotel and will not be staying at one again. If anyone can offer any advice on the fine, please do ?? it's honestly so upsetting, just the pure principle of it all. This is how daylight robbery feels.
October 2023 by Helen Baldwin
Cheerful girl at the check-in.Our room was clean and tidy. The bed was comfortable.Useful location for catching the ferry at Harwich.A good version of a Travelodge hotel.
September 2023 by Kerri Eames
Just stopped at this travelodge annd asked the receptionist if my 3 year old daughter could use the toilet to which we was refused. I said she is only 3 and im pregnant myself to which we was still told no and to go to burger king. With this my 3 year old wet herself and was so up set. THANK YOU RECEPTIONIST HAVE A GREAT DAY....
September 2023 by anthonylO320BQ
Maddie was wonderful she really made our stay she was very friendly and more then happy to help pillows were very comfy rooms was nice and clean and was very good and letting us know of local places thanks maddie will be staying again
September 2023 by msfali
We had a pleasant stay. Receptionists were very friendly and helpful. The room was clean. Reception are was clean. The check-in process was smooth and easy. It was nice and quiet though the hotel is quite close to the main road/ highway.
