August 2024 by Ibrahim Khan
Foxy Nails & Beauty in Epping Forest are great! The staff were friendly and professional and offered me a coffee as soon as I walked through the door, you don't get that at Costa LOL.
I then had a lovely manicure and pedicure, I hear their waxing and facial services are good too. Just a bit of a wait time, but overall a solid experience!
Cleanliness: They didn't let mess build up, they on it
March 2024 by rugby499
Friendly staff, nice work done
December 2023 by Pippa
Had an awful experience in here. Came for 1st time, wanting to try a new nail shop local to me after a bad experience in Nail Stories (never had a problem in 10+ years of having nails done and then 2 in a row in the last month!) Needed gel removal on feet & new gels on hands. I had grown out my handnails and asked to keep the length but they were filed down completely (could barely see the white on some of them, not even filed evenly, and now 2 of my nails have split where the top was filed so roughly). Felt sorry for the guy as he looked new, they should train them up properly before letting them do nails, or at least ask if you are ok with a trainee. Left without gel on hands as didn't trust them to do it and explained I wasn't happy, got a half apology and then tried to charge me the full price also!! Definitely wouldn't recommend if you want your nails done properly.
November 2023 by Alison Richardson
The salon looked good inside, very inviting and the pedicurist was a lovely lady.. Unfortunately it was quite rushed as there was only one pedicurist , and I was in the salon for what felt like a long time, oweing to this..My toenails look lovely but they really do need more people doing the pedicures ..
September 2023 by maxine ruff
Best salon in Epping been going for years
June 2023 by Anna Pleydell
Booked a lashes appointment for 6 they dudbt even see me til 6.35 and when they finally did I lay on a dirty towel and she took hours to tell me that my lashes were gappy and weak so barely put any in due to last time...which was them putting them in...so they have wrecked my lashes, they look awful and happy and little, and it cost me 70!!!To top it off the whole time she was on and off her phone couldn't be bothered to be there....Will not be returning
March 2023 by Leigh Milner-Berrow
AMAZING place! Super friendly staff - Nikki always helps if she can. Gels actually last 2-3 weeks.
March 2023 by Olivia
I have had SNS dipping powder at many different places but never like how I had them done here. Very lovely and my nails look/feel the best they?ve ever been. Thank you! ?Service: Dip powder
March 2023 by Janine Desmond
Brilliant absolutely great I run and for me it?s strong deep and great to release my sore muscles- I have magic she?s lovelyService: Back massages
March 2023 by Ella Azulay
Beats every salon on Epping high street by a mile! I have been going for years and my nails are always perfect! Nikki and Alex are amazing. Would recommend to anyone.Services: Pedicure
April 2021 by Stacy Seales
Nikki is exceptionally skilled at her craft and her husband is extremely polite and pleasant. In one breathe you are offered tea and coffee but Nikki (foxy owner) chat through your treatment and is very unprofessional and exceptionally rude. The last straw was 14th April 2021 she kept me waiting with clients I brought in to support her after seeking support from reopening and watch her shouting at my mum, then repeated spoke to me rudely after 1hr 30 over appointment. When brought to her attention she instead started making a scene saying I had in the past not turned up for appointment . I chose to ignore her deeming behaviour however Nikki was persistent and spoke in her language with her staff laughing. The treatment we had cost £171 with Nikki doing my nail which were excellent but the otter ladies nails were of very poor standard.
Very often you can hear the mocking in her language with staff and I had to text her how rude she was shouting at me and will never set foot there again as I am not her child or staff.
Can?t throw money to bad behaviour. Ladies shop around and find people who are professional and deserving of your hard cash and not just after your money. Customer service is everything. Foxy nails pretends on class and decorum but lack attention to basic care and real customer service. Many just suffer the convenience
I never write bad reviews but this one was necessary
March 2021 by Sarah plowman
Lovely job as always. Very attentive and great service
March 2020 by Jane
Very good, nice and clean and nails looked lovely. Good customer service too
March 2020 by Angel a
Friendly staff & excellent work on my nails
March 2020 by Caroline Skinnider
Loved my whole experience! The staff are very friendly and the atmosphere when I was in was like a party -staff and customers having a great old laugh. Most of the customers seem to be long term regulars. My technician was excellent and I got loads of positive comments on my nails. My go to place now.
