March 2024 by R W
I've used this pharmacy on and off for about 8 years. It's never been run well. They seem to always have a young person on the counter completely out of their depth. I'm a pretty easy going person - was once a very quiet newby and I have a lot of sympathy because of that but a pharmacy is just not the place for it. People go to you for help, and real advice. Especially now with the lack of available appointments through the GP.Have always had to wait a ridiculous amount of time to get a prescription. I now don't have repeats sent there because it is quicker to drive to stanway and back than it is to walk about 2 mins down to the local pharamcy.The main pharmacist is brilliant, has good communication with customers and clearly knows his stuff.I don't know if they're over subscribed or what but it's bad. I would love to support my local pharamcy but I just can't especially as they seem to add about 30% markup on everything they sell. If you plan to go there to buy something my advice would be don't. Do your research first for the actual price before you get completely ripped off. For example same product £15 - at their pharmacy £20.
July 2023 by Kaye Black
I had to collect from here as Rowlands out of action and I must say how lovely to be served by such friendly staff!THANK YOU
April 2023 by Jose Coll
Impossible to contact them by phone for 2 days, so went in person only to receive the same prescribed medication that I previously returned due to ill side-effects. They no longer supply the regular branch I have been using for over a year.
February 2023 by Alistair McGarry
Fantastic local pharmacy
January 2023 by Peter Jury
They are great in the pharmacy, The problem is that I can't get through on the phone. I have tried calling for an hour.
December 2022 by Jayne May
I was booked for my flu jab. Turned up two queues all mixed up with prescription and jabs. Was shown to a consulting room told to wait. It was a storage room, boxes, whole in ceiling, empty vial on the desk. I walked out it was disgusting. I've probably caught flu going in there.
August 2022 by Adrian Abbott
It is a pharmacy
July 2022 by Sarah Marshall-Gibbs
Very helpful
July 2021 by Madelyne Robertshaw
New to the area and been using this pharmacy for around a month now and they are extremely friendly, polite and helpful. Best experience I've ever had in a pharmacy and a joy to visit ?
March 2021 by Deborah Golby
I am still awaiting my medication to be delivered! I was told Wednesday that I would have it by Friday and this morning I still don?t have it. The majority of it is for my heart!!! My doctor sends it through in plenty of time for me to receive it before I run out! I ran out two weeks ago and when I rang them last week I was told that I needed to ring them when I needed my medication, first time I had heard this as I am new to the pharmacy!
September 2020 by Roger Davies
Always a pleasure to visit; better sometimes even than the medicines!
May 2019 by julie ashton
Brilliant pharmacy; found medication here which I have searched all East Anglia for. Very helpful and polite staff; easy parking. THANK YOU****
March 2019 by Gary Mallett
The best pharmacy by far. Always helpful friendly and excellent customer service
January 2019 by Mark Bramhall
Popped in today and pharmacist chap couldn't have been more helpful, very knowledgeable and clear with suggestions. Wish GP's were more like him! Will definitely head there in future.
January 2019 by C Fox9
Very helpful pharmacy
