January 2024 by David Christie
Today's was my first visit to Specsavers, Colchester, after moving to the area last year. I was massively impressed. It's a large shop with loads of employees who were all wonderfully friendly and helpful. Everything ran smoothly and on time and I ended up paying considerably less than half than I did when I last got glasses from an independent optician. To be clear, I like supporting independent businesses but when it comes to glasses, Specsavers is the exception. Highly recommend.
January 2024 by Trish
Staff are always friendly, helpful and knowledgeable. I feel looked after in this store.
January 2024 by David Gabriel
I have been going to Specsavers Colchester Town Centre for a number of years. I have always found the staff very helpful and good at their job. The glasses frames for rimless are limited and have not been updated in recent times.
January 2024 by Mat Mill
they do sever you with more then one pair . then swich it round to there liking to which you never order. runing you up an bill
December 2023 by Rose McDonald
Got my new specs today from Colchester Specsavers. I was and always am treated with very much respect, Very friendly team, Thankyou to them all .
December 2023 by Jack Barwick
My glasses broke on Christmas Day, came in the shop on the 27th and was seen and had my new glasses within 20 minutes. 5star service!
November 2023 by Tom
Top marks for Harry today in helping adjust my new glasses. Thank you!
November 2023 by Karl 13u
Efficient process with helpful staff throughout from arrival to eye tests and then selecting lens.Fitting process for new glasses easy and quick again
November 2023 by Temitope A. Oguntosin
Well, service delivery was top notch. The moment I got into the specsavers, Colchester, I was made to feel welcomed and I was promtly attended and after my eyes pressure readings were found to be excessively high, necessary stepswere immediately taken for further actions.Rpatel was fantastic and she even did a follow up after the initial contact. The team was great. Thank you, Specsavers Colchester.
November 2023 by K 13u
Efficient process with helpful staff throughout from arrival to eye tests and then selecting lens.Fitting process for new glasses easy and quick again
November 2023 by Mark Bown
Excellent service but could do with a wider range of frames to choose from, those on offer all very similar.Some of the staff could do with better training when it comes to explaining pricing and offers.
October 2023 by acquah stephen
I recently had an eye test and a prescription change at SpecSavers, and I couldn't be happier with the experience. From start to finish, it was top-notch.The staff at SpecSavers were incredibly professional and friendly. They made me feel comfortable throughout the entire process. The optometrist was thorough and took the time to explain everything to me, ensuring I understood my eye health and prescription needs.The selection of eyewear at SpecSavers was impressive, and the team helped me find the perfect frames that suited my style and prescription. They even offered great advice on lens options, which was very helpful.Overall, I highly recommend SpecSavers for their exceptional eye care services. The combination of friendly staff, professional expertise, and a wide range of eyewear options makes them stand out. I'll definitely be returning for my future eye care needs.
October 2023 by Jake Kirby
Been a contact lens wearer for years. Decided to get back on a lens scheme opposed to buying online myself. Came and visited for contact lens appointment. Dina was fantastic from start to finish. Have since been in for a refreshed eye test and that was also seamless. Great level of service throughout, thank you Specsavers Colchester, very happy customer here ??
October 2023 by Sue Wendholt
Had an appointment book for Saturday which I had waited 2 weeks for, turned up a little early and was booked in. Over 25 minutes past my appointment time I went and asked how much longer it would be. There were plenty of staff on the reception area but it got passed around between them until someone tried to find out why. Apparently the optician booked to see me was over running POSSIBLY due to an emergency. I didn't have a problem with that as I know these things happen but surely someone could have at least kept me upto date with what was going on. How much longer would I have sat there waiting (as I decided to leave at that point as had a return train to catch - they only run every hour and I had booked my appointment taking that into account) not knowing what was going on (and seeing other people come in after me and get seen) if I hadn't bothered to go and ask. Terrible customer service.
October 2023 by Brian Caney
Thorough eye test/examination. Glasses seem good quality. Reactions coating is great for when out in the sun.
