July 2023 by Google user
I wore shoes from this store for the first time and wore them for an HOUR. After an hour of wearing, the shoe broke. Today I came to the Office in Colchester to say I want my money back because it doesn't seem normal to me that shoe to breaks after an hour of wearing it. The young lady behind the counter was extremely unpleasant and grumpy from the start and made no effort to help me. I guess I was distracting her from doing nothing. I definitely do not recommend this branch!
December 2022 by Simon Andrews
I walked in here to buy a pair of boots with 3 staff present who were all giggling and chatting away. I was ignored for 10 minutes and when I approached them for help they ignored me and carried on chatting. Won't be going here again.
December 2022 by Dave Shaw
Member of staff was very unhelpful when asked about the price about some shoes ..
October 2022 by Jill Boiser
Absolutely awful customer service and very bad customer service!My orders have not arrived and they promised that they would contact courier about delivery options but still not resolves! Never again I would buy anything from them!!!
October 2022 by Sam Lindsey
Staff are always so great ?
August 2022 by heather crook
Very friendly and helpful staff. Went in to get a pair of sandals for my great granddaughter (successfully)
December 2021 by Glenda Snow
My husband and I came into your Colchester shop 3 weeks ago and my husband chose some tan Chelsea boots, we were very happy with the service we received however, after trying the shoes on at home he realised one of the boots was a bit too tight so we decided to go back and change them for the next size. We spoke to Jason and he was so helpful, they didn't have a bigger size in stock but arranged to have them delivered to us . A lovely young lady member of staff arranged it for us . Overall the staff were so helpful, nothing too much trouble. First class customer service!!
August 2021 by Saviour Adoboe
Very expensive but durable!
June 2021 by Eleanor Moore
I bought a pair of sandals here, and the stitching came undone only a month later. The staff here refused a refund. The sandals had only been worn once, yet staff implied they didn't believe this. I would never buy from Office again. It seems to me the products can be poor quality and the customer service awful.
December 2020 by Patrick Ramazani
Amazing. I bought a very nice brand new shoes ?
December 2020 by Paul Gueizelar
Hit and miss for shoes or trainers for me
November 2020 by Michelle Gillman
Good shop, staff try to be helpful but not easy when the shop is busy and only one person working the floor. The assistant was help full and offered to order in the boots, l wanted them that day.
October 2020 by Simon Ellis
Good choice of footwear at reasonable prices compared to other shops in the area
October 2020 by Elaine Haydon
Clean and spacious. Hand sanitizer and pop socks available
October 2020 by angie bowes
Love this shop nice staff very friendly