pretty good bank, only really do stuff online or over the phone but whenever I need to come into the bank they are very helpful and welcoming.
October 2023
Huge Thanks to Mazy at the Colchester Branch. Went above and beyond the call of duty to expedite the opening of my daughter's account with a print out of her card almost immediately. She took on board our need for urgency as time was of the essence for educational requirements. (Test centre needed an additional form of... read full comment
August 2023
Called in yesterday to investigate a debit on a charity account I manage which I didn't recognise.Turned out it was caused by a system glitch within Metro.The problem was quickly investigated, identified and the debit immediately reversed.Metro is unlike the other banks on Colchester High Street, it has these strange things... read full comment
