August 2023 by Sue Filmer
I wanted to pay money in, only one machine which was out of order, so didn,t bother as there were losts of people waiting, but im so grateful to have the branch to visit as my local Halifax in Maldon has closed,
July 2023 by Eterna Moda
Horrible service
July 2023 by A Stln
Very unhelpful
July 2023 by Leon S
Third world level service
July 2023 by sarah b
Great customer service
May 2023 by Shannon Thacker
One star purely because the gentleman at the help desk was lovely and had a brisk conversation with me while I waited for my sister to finish up with the other desk. Reason for my low review: I don't appreciate being called a " brave silly girl " for being heavily pregnant while already having an under-one year old, from a female staff member, inappropriate remarks like that do not earn my custom... Ty.
May 2023 by heather crook
The female member of staff was very helpful and together we updated and changed 2 of my accounts
February 2023 by Richard Ball
Thankyou Brian for your help today Halifax Colchester ?
February 2023 by City Couple
Disgraceful service against disabilityWow money still pending and still constantly making up rubbish to release my money.When we said we need my money to clear to buy disability car and other medical expenses. Can't give answers. Let's see what lawyer and a court says.
January 2023 by City Couple Journey.
Disgraceful service against disabilityWow money still pending and still constantly making up rubbish to release my money.When we said we need my money to clear to buy disability car and other medical expenses. Can't give answers. Let's see what lawyer and a court says.
November 2021 by Christine Bloomfield
Called in branch Wednesday, to add husband to a new account, bearing in mind we already have two joint accounts already. Branch was empty, but apparently no staff available to check husbands ID. Told we had to make an appointment.I could understand if branch was busy, but we were the only ones in there. Absolutely disgusted.
October 2020 by Maduforo N
Halifax is a joke, the don?t care about you or your money. I had a situation, someone hacked my account and use my money on online shopping, i called Halifax to complain about it, the told me that the have investigated it, that the person who made the online shopping has the same iPhone and carrier (EE) that i have, even though the didn?t tell me what iPhone the had, so the where thinking i was the one who made the online shopping. So I asked them, if am the only one who has iPhone and with carrier (EE). Halifax didn?t go further with the investigation, and my money was gone like that. Now i have changed my bank to RBS (Royal Bank of Scotland) were I know my money will be in a safe hand. Do not Trust Halifax, people has be complaining.
October 2020 by Tracy Bacon
Halifax didnt bother to change their opening hours on business page new years eve. They closed at 3pm and i had a wasted journey to town!!
October 2020 by Peter Law
Great staff
July 2020 by Forzii
Halifax is a joke, the don?t care about you or your money. I had a situation, someone hacked my account and use my money on online shopping, i called Halifax to complain about it, the told me that the have investigated it, that the person who made the online shopping has the same iPhone and carrier (EE) that i have, even though the didn?t tell me what iPhone the had, so the where thinking i was the one who made the online shopping. So I asked them, if am the only one who has iPhone and with carrier (EE). Halifax didn?t go further with the investigation, and my money was gone like that. Now i have changed my bank to RBS (Royal Bank of Scotland) were I know my money will be in a safe hand. Do not Trust Halifax, people has be complaining.
