October 2021 by Esamosis
The worse ever experience after being a loyal game customer for a number of years. I went this morning to the Colchester game store in the Sportsdirect store to trade my switch console and was greeted by a salesperson who was not in the mood to deliver any service. He came up with one excuse after another not to fulfil this trade-in, first stating he got no cash, then he got no safe in-store, then stating it is only for any purchases made in-store before looking up the T\\u0026Cs and agreeing to look at my console. Eventually, he stated my console is broken because the kickstand does not keep still which is a well-known engineering issue with the old switch console. I truly felt some sort of passive aggression in his attitude and will definitely not step into this store again.
October 2021 by Naya A
very unprofessional costumer services. The person we approached looked like he wasn't willing to help or advise. Really disappointed with game to hire people who only disappoint their loyal costumers. I won't visit them again for sure and alo won't recommend game at all of that is how they treat costumers. After a long drive from where we like to that location just to get the new switch and trade in our old one we found a person who looked really not interested in their own offer. Not sure about the Tc and Cs of the offer and reading them infront of us while not even giving attention. He was looking for any excuse not to trade in even after show him the receipt for the new one.
December 2020 by Dylan Smith
Great range of stock. Helpful staff
November 2020 by Aaron Maidwell
Wouldn't bother going 'In Store' because they are useless, I purchased a Series 2 Elite Controller and was told they would \\\"contact me in a few days\\\" regarding getting the controller insured and never heard from them again, the controller became faulty so I took it in store to get a replacement, after doing their 'button checks' they told me the controller was working fine with no problems, funny because after sending it off to Microsoft they issued me a replacement due to stick drift and faulty inputs, sounds like they just couldn't be bothered to deal with it so they fobbed me off.
October 2020 by Jonathan Austin
Helpful staff can even explain things to a old man...
October 2020 by Delia Creighton
Very helpful, friendly staff. Offered very good information about our purchase.
October 2020 by Classic Rando
Went today to pre order my PS5, staff were great, made the whole experience a pleasure.
September 2019 by Stepho Lever
Used to always buy games from here. Now seems to be half a shop and half a gaming area. Would rather Xtreme Gaming was still open as this isnâ??t as good.
August 2019 by Ricky hoare
Superb shop...only place for ur gaming needs ð???ð???
July 2019 by Darren Lorking
This is the best Game shop around because of the backroom playroom. Book for LAN gaming - great fun. Very helpful, knowledgeable staff
July 2019 by zoë
They have a gaming zone within . My daughter loves it .
July 2019 by David Myatt
Very knowledgeable staff will always help me with any questions
June 2019 by Matthew Cotter
I always stop here to see what they have in their clearance bin. Other than that, friendly staff and fast service. Would reccomend Game.
April 2019 by Daniel Milner
This Game has changed quite a bit recently as it has taken to becoming 50% day care centre. The back of the shop to Red Lion contains a selection of gaming computers that are available for hire for people to use - although these people appear to be around the age of 12.
April 2019 by Matthew Wordsworth
Pleasant enough staff. Nicely laid out shop. Prices standard enough.
