March 2024 by Jonathan Ansell
Thank you to Jordan and the team for seeing my car immediately, despite me just turning up at the garage without an appointment. He diagnosed my issue and remedied it for me within 30mins! Will definitely be back. Thanks ?
March 2024 by Medlife Crisis
Always keen to support local business and used them a few times with no issues. Asked them to look at a wheel after hitting a pothole & change tyre as it was losing a 1-2 psi per week, so assumed slow puncture. Quite a new tyre, only recently changed. They were delivered the wrong tyre, not their fault but car kept an additional day for the right one. Told me the wheel was fine. New tyre pressure went to zero within hours. Took it back, oh yes actually the wheel is cracked. So nothing was wrong with the previous tyre and I've unnecessarily spent £220 on a new tyre I didn't need. Then they started saying there was evidence of damage to the previous tyre and "if I know how run flats work" then because I'd driven it on low pressure the walls had bulged out. I never drove it on low pressure. Before I took the car in I could still drive around safely. Now I have a tyre I didn't need that cannot be inflated and a car that cannot be used. I'm £220 worse off and immobile. I asked for my old tyre back so I can check this damage they're claiming and they shrugged and said there are 500 tyres in the yard so it'll be hard to find. At no point was anything offered. No refund, no apology. I need to attend emergencies for my job so now spending hundreds in hiring a car. Most dismal service I've had at a garage. Real shame as up till then I was happy ? but clearly they couldn't care less that I was a repeat customer.
March 2024 by Aman Jatakia
The mechanics are knowledgeable but too overpriced for service
March 2024 by Craig Brooke
I usually avoid the big garages but had great service from this one. Price matched tyres I found at a competitive price, and they fitted fast for me. Will use again!
March 2024 by Oliver Jones
Can't even fit Tyres properly, rude too. Rudeness has been pointed out by other reviewers too, not surprising.
March 2024 by Jacqui Parks
Polite, friendly and informative. Excellent service
February 2024 by Mike Bilton
Booked a MOT going by these reviews - Top customers service very happy not looking to rip you off like big names! Great Service
February 2024 by Brandon Barwick
Thanks too Luke and the team always helpful and willing to help!
February 2024 by Danielle Griffin
This is my second time using this garage for a MOT and service. They are reliable and have great customer service. Jordan was really helpful taking the time to explain to me the faults I had ect making sure I was able to understand. It?s the only garage I will use as they put me at ease and I know I?m in good hands, they seem like a nice bunch of fellas and they are pretty quick at getting the car back to you (obviously depending on what needs to be done).
February 2024 by Richard James
Has a mot and car service there was excellent service and customer service thanks you
January 2024 by robert Townsend
Been told by another garage I had a puncture. These guys checked again and found it ok and cancelled online replacement - excellent service.
January 2024 by Sergey W
I thought i would try out Formula One Autocentres to get my car serviced. I had an appointment to get one of my ns rear tyres changed and Jordan did an excellent job by ensuring that the works were done in a timely manner for my appointment (despite how busy the branch was), he communicated with me during all stages and answered any questions i had thereafter about the car and future maintenance. Jordan was very friendly, professional and transparent during the whole process. Also, i have dealt with Luke during my booking and he was very helpful and professional. It is safe to say that i will be using F1 Autocentres from now on for all servicing and repair needs. Well done to the whole team from mechanics to customer service staff for making sure the service was done to a very high standard and to such tight deadlines.
January 2024 by Chris Boot
Had brake pads and discs fitted and had to take back for brake sensors. I discovered a loud knocking and rumbling noise this week. On ringing Formula One, they were too busy to look at the van, so had to take to another garage. They said that the wheel was about to fall off as the wheel nuts hadn't been tightened up. Just be careful.
January 2024 by Mark Wilkin
Had car serviced and mot'd. Optional upgrades were clearly explained to me and thought the whole experience was very good and decent value for money. Recommended.
January 2024 by Connor Holman
Took my car in for an MOT and received exceptional customer service. Staff were professional, friendly and helpful!
