January 2024 by Rebecca Pickering
Went late night after a very long day in hospital with my little girl and was greeted by the rudest man I have ever met with absolutely zero customer service skills. Will never use this pharmacy again. It stunk of mothballs too.. gross!
December 2023 by Mariana Beresford
Terrible pharmacy. Doesn?t update their actual working hours. The hospital UTC relies on that information to dispense medicine to patients and they don?t have the decency to communicate their correct working times
December 2023 by Joanne Letch
useless pharmacy, been calling for over an hour, they never answer the phone
September 2023 by sarah smith
Wasn't good service today been phoning for 3 days for my sons medication he has been 3 days without them it's for his adhd it's not good he goes to school aswell
August 2023 by Julie Wells
Great service today, helping to have a prescription changed by GP and dispensing as soon as it came through to them. Thank you.
July 2023 by Joy Howe
Out of hours google said close 9pm .......got there by 8pm closed
June 2023 by Abigail Light
If I could give zero stars I would have. What a waste of time!! Inaccurate information given by two members of their staff!! Then incredibly rude when dealing with them.
May 2023 by Trevor Saint
They deliver some of the dozens of drugs to my 85 year old mother. Some, because they always always always have something missing. Never answer their phone at weekends. Go and visit them and they always claim the missing drugs were not on the prescription. Walk 5 steps to Ambrose Ave doctor receptionist, who looks up prescription on computer, and the drugs are on the prescription. Total incompetence at reading electronic prescriptions from doctor and total inability to accept they are wrong when they (always) miss drugs, even when the doctor's receptionist confirms the prescription is complete, the chemist looks again and, lo and behold, they then magicallysee the full prescription. Total refusal to improve as they never believe they are wrong.NB, all this also applies to Lloyd's pharmacy at Prettygate, except walking 5 steps to check the prescription. Loathe to go further afield to try and find a better chemist as it will be impossible to quickly move between chemist and doctor surgery to get prescription confirmed. This is obviously the standard we have to accept from modern pharmacists.
May 2023 by Scarlett Sidney
THE WORST PHARMACY IN COLCHESTER, RUDE STAFF, USELESS AT GIVING YOU YOUR MEDICATION AND BLAME YOU FOR APPARENTLY HAVING IT. LAUGHING AT THE FACT IM WITHOUT MY TABLETS FOR MY MENTAL HEALTH. ALL FOREIGN HARDLY SPEAK A WORD OF ENGLISH EITHER. DISGUSTING SHOULD BE SHUT DOWN
May 2023 by Ionel Mantea
Ive ringed the door for 3 time,i go and knock on window because ive clearly see the pharmacist, he comes to the window with " what you want"? really?
April 2023 by Martin Brocklesby
No one answered the phone its for an emergency prescription. I needed to know if they have it in stock. I was ringing the telephone number on Google for 5 minutes.
December 2022 by Gregg Davis
Update your website. It says open sunday till 10.30pm !!! Clearly is not!!
November 2022 by Laura Beesley
Took half an hour from queuing outside to receiving prescription. Staff lovely.
November 2022 by David
Turned up here at 21:25. Card machine broke only takes cash...... ?
November 2022 by Jen H
Closed by 9.30pm yesterday when advertised hours are until 10.30pm. Went back at 12.55 today and found a sign on door closed 1-2pm but it was already shut. Fingers crossed for 3rd time lucky but not hopeful!
