January 2024 by ashley george
Hi Vodafone go to switch off 3g network in January 31st 2024 and when go to update upgrade 5g network coverage in Clacton on sea Essex in CO156BU Thank you from Ashley
August 2023 by Darren O'Leary
Worst service everWent into store left standing around for half an hour not even knowledge by the two staff membersFinally get served wanted to terminate contract due to poor service and communication.Jasmine dealt with this at the time left there thinking all was sorted only to a call the next day to say she had not done what was asked.Even though I asked her at the time did she need the box to which she replied no , so now have to make the trip back there to take the box and to make sure I will not be charged for the week that was meant to be terminated poor poor service
June 2023 by Twink Lucas
Staff very helpfull
February 2023 by Tim B
A joy to get a long standing issue with VOXI sorted face to face.If you have an issue with VOXI, welcome to hell. You can't talk to an actual human, only a cretinous VOXI web robot who's first language is not English.After 8 weeks of VOXI sending me wrong replacement SIMS (one to my previous address!). I thought I'd see if a VODAFONE human could help me in a Vodafone shop. I explained the problem and within 15 minutes the very helpful member of staff (Charlotte?) managed to get me my original mobile number back and activated. Thank you so much? .VOXI are still in the last chance saloon with me as a customer. I hope they ditch the utterly useless web portal, customer disservice approach soon - some problems need a human touch to solve. VOXI' s approach to customer relations is pathetic!
November 2022 by Scott Collis
OUTSTANDING service from Ron today, totally solved our issues in no time at all!! 5 stars! Many thanks for your help!
November 2022 by Allan Humphrey
Very helpful staff
October 2022 by Graham Beer
I am dealing with Ron at the moment ,the problem is dealing with me keeping my old number he is keeping updated on a daily basis, Ron is what we need face to face and not all computer talk. Vodafone need to have more employees like Ron and becky in the store.
June 2022 by Terry Thomas
The Vodafone shop In clacton hasVery experienced staff and wasVery good to me when replacing myPhone after Vodafone had cancelledMy order on lineThank you clacton staffMr T W Thomas
April 2022 by Jamie
Needed help with new contract, Ron really helped and knew what was best from the information I gave him. Massive well done and thanks for the help
November 2021 by JohnG-2015
My 90 year old father-in-law was having difficulty setting up his new phone, and he was delighted with the help provided here. The assistant was very patient and courteous with him.
July 2021 by K Ross
Professional service from Jamie in store.
June 2021 by Prairie Apron
Essential store visits for contract renewals, staff helpful and useful and generally better than online.
May 2021 by Janette Mace
Thank you Holly for helping regarding problems with both my phone and my husband's phone and also directing us to 2 different places. A good refreshing service, well done dear ?This was over a week ago now ? ?
December 2020 by Kev Rzv
Professional service from Jamie in store.
October 2020 by Judith Ridge
The staff were extremely helpful
