February 2022 by steve hammer
Scammed out of money disgusting service please do not stay here ..they will rob you ..
October 2021 by leanne keenan
My 18 year old son stayed here firstly was advertised room would be double room with an en-suite however ended up in a single room with no en-suite for same money, however still stayed there, then upon leaving was told the deposit for room would be paid back within two days, no money still to this day has been paid back which has now been a month after numerous messages and phone calls now I?m being completely ignoredCustomer service is appalling I would avoid staying here at any cost! the managers name I was dealing with is called sonny and the family own a few businesses in clacton. I will be advising anyone to steer clear of anything they own as it all seems a big con!SeabreezeThe beachesKings cliff
October 2021 by Esther Bruijnzeel
AVOID.. please listen to me when i say dont book here.. even if you are desperate. Charged double and we havent recieved the refund. Of course he doesnt pick up the phone now. This place was dirty and falling to pieces. The manager of the place earns his money by lying to people even his staff doesnt get payed
October 2021 by Ula Krupa
AVOID !!! Dirty, stinky place... very loud at night. No bathroom in the room. Shared bathroom and toilet not cleaned for ages. Sonny the owner, could do better as this place has potential.
October 2021 by Tracy Badenoch
Absolute rank hotel.Stank of smoke. Room was vile, stains on walls next to a broken bed. There was a insect squashed just above the bed too.Found a couple of dead crawlies on the dirty unwashed floor.STAY AWAY FROM THIS PLACE OTHERWISE YOU WILL CATCH SOMETHING!!
October 2021 by Lewis Eastwood
Worst stay I have ever experienced, lied to us about hotels.com not paying them properly and asked us to pay again in cash before seeing the room for 70 pounds, in good faith we agreed, NO REFUND GIVEN, SCAM- Sandy lied and took double the money with no refund given disgusting service.
October 2021 by Dan Buzenchi
I've got a big room with the sea view. Very close to the beach and Pier.Good price and the receptionist was very kindly to help us with parking space.Strongly recomended.
October 2021 by Arjun Rajan
One of the worst place and management ever seen. Not a trust worthy place to stay. Manager sonny and indian such a liar and customer service is very poor . Such a bad experience...please don't choose this hotel for any purpose...
October 2021 by angela moore
do not book this hotel, they took my money, then cancelled my 2 rooms on the day i was supposed to be staying, and now they will not answer me. and i can not get my money back from
October 2021 by Gary Glasson
Very grubby and old worn furniture, en- suite was disgusting ,nothing was cleaned , me and my wife were kept awake all night on Saturday 22/05/2021 as way too many uoungters were allowed to stay on our floor , partying and shouting and screaming all night , would definitely not recommend this hotel at all ,should be closed down.
October 2021 by Jai Greene
I booked this at last minute and my only reason for choosing it was that there was nowhere else available. From the reviews on Hotels.com it didn't seem too bad, although there were quite a few very negative write-ups that got me worried.When we first arrived the initial impressions weren't too bad. The hotel looked ok from the outside, the reception area was quite nice and the manager Sonny was very friendly. He took us up to our room and at first glances it seemed to be great, especially the sea view. But then it all started to go wrong, very wrong indeed.My 14 year son sat on his fold out bed and it collapsed in a heap (he's certainly not fat either!) and closer examination revealed it had 3 broken slats and a broken leg. Then we saw the filthy stained mattress with metal springs actually sticking out of it. As my son lay on the floor in a daze he looked up to see a gigantic hole in the ceiling too!Already stunned that a hotel would think this was acceptable, we started to take a closer look around and discovered that our own bed was made up of 2 non-matching sections of a divan bed, which weren't even level, and the linen hadn't been changed changed as it was covered in stains I don't want to describe.The mould crusted bathroom was the final straw so my wife went and got the manager. His friendly attitude soon changed to one of not caring, saying "Sorry I have no other rooms, there's nothing I can do".We requested a refund and left, which I am still chasing over a month later through my credit card company.
October 2021 by Lawrence Sinderson
I cannot recommend this hotel. Did not have en-suite bathroom as promised, offered 2 free nights as compensation but never happened.Day 2 the electric in our room failed and was never fixed by the time we left the next day. Offered cash compensation. When we chased up both the free nights and cash the owner denied he made any such promise.Please avoid. If you do not believe me, please read reviews on Booking.com and also here
October 2021 by Rachel Parker
I never stayed there but I am so angry about the way they treat people. I booked a weekend and they charged me £300. I do not have alot of money but I wanted to see my family. I booked Friday and canceled Sat at 9am as my father died. Asked for a refund. That was a month ago. Now i can not get no answer or a reply. BEWARE
October 2021 by Dan Corke
Would give 0 stars if I could. Arrived and the member of staff was so drunk I had to try and find our room key. Booked through hotels.com when we arrived was told payment hadn't gone through and was asked to pay cash. Woke up this morning and the payment had gone through so payed double for a room that was dirty. I wouldn't book here as now I'm reading reviews this has happened to others so must be a scam they run all the time. AVOID!!
October 2021 by Robert Reynolds
Would not stay here would be better off in a bus shelter. More like a hostel than a hotel. No staff on duty manager or owner ment to ring me back to sort out problems with the room like hole in ceiling. Wast water backing up in shower when you turn on sink tap and toilet baking up.You take your own health in your hands if you stay here.Wasted £250.00 on a nights stay.
