December 2023 by A Aborsan
Helpful staff!
September 2023 by Kathryn Pierre-Warren
We stayed here last year, no Problems. This year, we had 4 rooms booked for a family reunion late September.. with no confirmation or contact, I decided to call early September to check. Staff reported No record of our booking for late September, with family traveling from Ireland, this was worrying. Apparently, the hotel is closed for refurbishment! No one got in touch to let us know about this!Unbelievably bad communication. Had to find alternative accommodation urgently, 2 weeks before family arrived. Shocking treatment. Never again. Terrible treatment. Found a b&b along the road thank goodness, cheaper too. Lessons learned.
September 2023 by pierre-warren
We booked 4 rooms at this hotel in APRIL for a family reunion in September, bank details given over the phone. By mid September, we were a little worried that we had not received any confirmation for the booking. Made a phone call to the hotel, and were given devastating news that we had no rooms booked as the hotel was undergoing refurbishment! We had been given no notice of this, no email, no phonecall. We had family flying over from Ireland with nowhere to stay, we had nowhere to stay travelling from Yorkshire. No apologies, no explanation from management, except for a very rude text reply! Disgusting treatment, so disappointing, will not be booking to stay here again. We stayed the year before with no problem, except for a language problem on phonecalls and checking in. Very annoyed customer.
August 2023 by T8619JPsarahj
This is a hostel now not a b&b. They are taking in homeless people who need temporary accommodation. These people are smoking outside all day walking around rooms in pyjamas. My stay here was awful. I hated it. the room Was dirty and unclean and the staff were rude. The people staying here that are homeless are scary and scared my children. They shout argue all day and wander around outside all day drinking and smoking. The owner was not here and didn?t make their presence known. Avoid at all costs go to premier inn or travelodge. This is a HOSTEL. Do not stay here if you want a nice break you won?t get it here.
March 2023 by Terry James
Great location very friendly staff and reasonably priced. Breakfast was excellent.
March 2023 by Chris Walker
Hotel is clean and very quiet. Breakfast is spot in. Thank you Anne!! All staff were friendly and welcoming, we definitely being booking this hotel again
February 2023 by TracyA140
The room did not match the photos on their website! It was tiny and in the eaves so the bathroom shower was also very small and claustrophobic. The walls were peeling..the wardrobe was a whole in the wall with a pile but no hangers which we had to ask for. There was a fridge dumped in the other whole and it tilted back where it was sitting on the skirting board. Our room was freezing the first night as we found out the next day it hasn?t been out on. The water in the sink was so slow that you couldn?t even rinse your toothbrush. The parking was horrendous?I had to leave a scribbled note on reception to notify people I had to block them in and to knock on room 6 if they needed us to move our car. The only saving Grace for our stay was Anne who was so accommodating and friendly. I can?t eat fried food and when I mentioned this to the receptionist on arrival she said no one had ever said that before. I asked for porridge and she said we don?t do that but would ask as they do it for her. Anne was kind enough to do me porridge every day and even bought me some honey to give it some flavour. My husband said the breakfast he had was lovely so that?s why I gave it one star. Had it not been for Anne you would have got no stars. Would not stay here again.
November 2022 by Billy Bartholomew
Had a 1 night stay booked here however a few guests had come down with Covid therefore had to cancel, rang the hotel and was told the cost (£150) was not refundable under these circumstances. Will not be rebooking with these again as now I am £150 out of pocket for a service that will not be received. Robbing Bast*rds!
November 2022 by Mandy Wise
I've not stayed here myself, but my friend has just had Monday - (Thursday) today here. Comfortable single room. Lovely choice for breakfast and plenty, tea and coffee in room tv small bar down stairs. Not far from sea front and the town. She loved her stay. Very friendly
November 2022 by colin spash
An absolute bargain, £65 per night for two people. Nice cozy room, freeview smart TV with Netflix, free WiFi and a big hearty breakfast in the morning.Five minutes walk to the seafront and town, nothing not to
November 2022 by Steven Halliday
Great location , short walk to beach , we walked to Holland on sea and back yesterday , room we had double bed 1 single , fridge ,heating , just had breakfast usual stuff, fruit ,cereal ,fry up ,only complaint , should've stayed longer ,will happily stay again , great staff ,friendly and
November 2022 by Mattycus
Found this hotel and got what I thought was a reasonable deal, as the next best thing would have been a caravan, however wish I booked that, the customer service was terrible and unhelpful, wish I?d taken the caravan. Will NEVER rebook.
October 2022 by Joy Harvey
Very nice hotel, rooms spacious and well maintained. Our welcome was exceptional lovely young lady on reception. Will definitely be returning when in the area.
October 2022 by SUSAN Pollard
Very warm welcome and friendly, helpful staff throughout our stay. Comfortable beds and room, nice breakfast, would definitely stay again.
October 2022 by Jill Graham
Lovely b&b walking distance from everything so excellent location.nice clean room and good breakfast lovely friendly staff and great value for money.definitely be back again soon.
