March 2024 by Ken Smith
Appointment was on time. The staff were friendly and helpful and the gentleman carrying out the eye test explained each step carefully and made me feel relaxed.
March 2024 by Alan Warren
Would have given higher except I arrived for my appointment at the time I was given when booked and when got there told it was 25minutes later
March 2024 by Dawn Chaplin
From the polite welcome from the receptionist, and then to the actual consultation with the optician ( via a small detour with the clinician who did the pre-test), excellent, professional and kind service throughout. A very good experience throughout.
March 2024 by joanne gleisinger
The staff you have in the clacton branch are so helpful and friendly the store was clean and tidy
March 2024 by Patricia Ford
They were very good
March 2024 by Terry
I was a little early for my appointment but was seen promptly. The optician was very good. He was efficient and helpful as I had some questions.
February 2024 by Michael Hillman
Absolutely excellent quality service
February 2024 by Christine Clapp
The staff where very helpful and the opticians was very good at his job
February 2024 by Iain Lock
Staff wherr polite and helpful
February 2024 by Jeff Howe
Naomi was very helpful, understanding and patient
February 2024 by Dianne Ambrose
Very attentive professional and patient. Took their time in assessing my eyesight. A very good experience.
February 2024 by Martyn Woods
It would have been 5 stars if I did not have to book another appointment to have my subscription completed the lady that was supposed to do this went off sick, that means I have got to travel to Clacton on Tuesday to sort out my subscription then another appointment to pick up my glasses that will be an extra 25 trip at my expense
February 2024 by Jacquie J
Always polite and helpful.
February 2024 by Sharon Mills
My visit wasn't rushed. The staff were efficient and the optician took the time to explain things and answered all my questions.I didn't feel hurried and when I was choosing my frames Judy was very patient and helpful.
February 2024 by Heidi M
The optician was absolutely brilliant, he came down from the Ipswich site 20.1.24 to cover the Clacton site, cant remember his name but please find him and thank him. Informative, engaging and top class service. Literally could have stayed in there all day discussing the scan, worth paying for it and all the explanations were clear and totally understandable.