March 2024 by Carol Hurst
Don?t even answer the phone !!
February 2024 by June Webster
Wouldn?t give any stars if I could .Don?t think much of these especially one women tall , skinny , blonde hair with glasses just rude and definitely don?t care about customers at all .. Wasn?t open on time to start with although I saw the dispensary person had gone in . This women wasn?t going to open the door after the time it said and didn?t care, must be the worse place I have seen and I have been in to quite a few chemists over the time because some didn?t have the right medication . I wouldn?t want her working for me at all , it bad for the rest . Will be changing chemists ASAP. The other one along from this is a lot better customer service.and availability.and very friendly . Thought it was this one I was going to in first place . This place said last time medication would be in and come back Saturday pm but then to be told no that?s wrong information.
January 2024 by Colin White
Probably worth zero stars. Prescriptions are never ready despite waiting four days before attempting to pick them up. It's then a 20 minute wait in the pharmacy while they prepare it. To preempt this I decided to phone to make sure it was ready before I left home. 17 phone calls were cut off by them before I gave up. This is my last time with them. I'm going to change to another pharmacy that might do a proper job.
June 2023 by Mark May
Very poor customer service at this store....rarely answer the phone and its shut due to having no pharmacist more than any boots store I know
March 2023 by Lori Chaslot
Deplorable service. Total lack of customer care.
November 2022 by Aaron Tucker
The customer service of this Boots has really improved in the last 2 weeks. The new manager served me today and I was really impressed with how knowledgeable she was, friendly and caring with my request. If I wasn't mistaken I would of guessed she has been doing this role for many years. A credit to the company and this area.I also experienced her customer service whilst waiting in the queue. This was second to none.You may say that all of this is how customers should feel and experience but I haven't feel this over the years.I will most certainly be sharing this with my friends.
November 2022 by Janet Ellerbeck
Impossible to get thru by phone to book a flu jab
October 2022 by Susan Yates
Just picking up a prescription.
April 2022 by Stephen Brown
The most friendly staff you could ever wish to meet well done keep it up
October 2021 by Linda Ellis
We both just had our flu jabs there. The pharmacist was brilliant, caring, thoughtful and going above and beyond. Would recommend to everyone
October 2021 by Lilian Thomas
Got my flu vaccine. Prebooked.
October 2021 by Brian Merrick
Very good as always, one thing am not to sure about chap giving flu jab asking my wife to many questions unnecessary and none of his business.
July 2021 by Sarah Main
Always takes ages to just pick up a prescription
July 2021 by Sid Porter
Very helpful
June 2021 by Craig Jinman
It's boots pharmacy. Nice friendly people.