November 2023 by Anthony Clarke
Barclays are only interested in you if you are extremely Rich otherwise it's pot luck.
October 2023 by John Boss
Half hour waiting in queue. 1 person serving. Worst barclays ever
August 2023 by Kevin and Rosie Jackson
No counter service during all hours open and customers not all aware
April 2023 by Matt Haigh
Modern branch with nice staff
February 2023 by Ma?gorzata Modrzejewska
The worst experience ever. Ashley and another gentlemen from the staff not being polite and empathetic enough once the ATM eaten all the money and I needed to wait plenty of time to get this sorted.
July 2022 by Linda O'Brien
Went inside for info. Nice helpful staff.
February 2022 by R Dodds
We are in a climate and ecological emergency. Yet, in spite of saying that they have 'an ambition' to reach net zero by 2050, Barclays financing of fossil fuels has increased since the COP Paris Agreement. They are the largest financier of dirty fuels in Europe. Its not the branch's fault, but better to withdraw your money and put it in a more ethical bank or building society. see switchit.green
February 2022 by carolina stephanie
I had never been insulted in my banking experience before .. but today I had a taste of that n it wasn't pleasant .. I was only helping a family member to pay her bill instead I was stereotyped by them so in the end I had to walk away .. thank u ladies God Bless u all
August 2021 by Maggie Black
My mum goes in regularly and is always looked after very well. Summer one of the team in there is, very helpful and patientThe rest of the team are brilliant thanks
August 2021 by Jojo
With everything almost back to normal and open at 9am but cashier desks dont open till 10am.Not helpful if you work after 10.Really thinking of leaving after 28 years, really not the best bank now and dont offer the best deals in a bank.
August 2021 by Andy Chilling
Friendly helpfull staff. Thanks again!
July 2021 by TonyGlass TV
Customer Review Barclays Bank Clacton on Sea sent to CEOToday we wasted another 30 minute of our lives than we will never get back. ?Barclays Clacton on Sea, absolutely useless. Total opposite of Metro Bank who we also bank with, at Metro Bank there are never queues onto the pavement and there are always enough staff, so that customers can be dealt with at the counter without horrendous waiting times.I actually dread visiting the Barclays Clacton on Sea branch and would rather drive to Colchester to deal with Metro Bank. Although it is much further away I am sure I could drive to Metro Bank and complete the round trip in less time than it takes to queue at my local Barclays.I even felt after yesterdays? visit to Barclays Clacton on Sea that either my wife or I were lied to.I asked the girl at the door why there are such horrendous queues to get to the counter and if it was now Barclay?s policy to just have one person dealing with customers at the counter. I was told ?no there are two but the other one was busy. Yet when my wife who queued (for what felt like over twenty minutes) finally got to the counter she was told that there can only be one person on the counter.And why is the one person counter only open from 10 -2 ?As a result of standing so long in the queue my wife 83 felt ill, because her spine is weak and it was aggravated by having to stand for so long. It really is a joke, I counted at least 3 girls floating around the floor ? I am sure that any one of them could have jumped on a till and reduced the length of the queue and subsequent waiting times. Even supermarkets call for extra staff to man the tills when busy!So in reality yesterdays visit to Barclays Clacton on Sea wasted an hour of our combined times!BARCLAYS... If you have any doubt about what I am saying just review your in branch video recordings from Clacton on Sea. Then do an audit as to why there have to be such long queues for even a basic visit to the bank. YES I KNOW YOU ARE DEALING WITH COVID... But others manage so much better...It?s not my job to be a Barclay?s secret shopper ? But it would seem you don?t have any as a company, if you do, get them down to Clacton now!And in amongst all of this, there is the attitude of the staff. I am sure some are fine but I must have missed them. RUDE ? ABRUPT ? WHO SEEM TO STRUGGLE WHEN DEALING WITH CROWD CONTROL (which let?s face it is self inflicted). And talk to their aging customers as if they were children or imbeciles.BARCLAYS - UNDERSTAND YOUR DEMOGRAPHIC AND REMEMBER THAT THE CUSTOMER SHOULD ALWAYS COME FIRST, NOT SO AT BARCLAYS IN CLACTON!'JOINT STRATEGIC NEEDS ASSESSMENT 2019' (TENDRING LOCAL AUTHORITY PROFILE)The Tendring District has the highest percentage of residents aged 65 and over in Essex)Why install so many terminals? That supposedly make life easier for customers, when you need so many of your staff on the floor to show customers how to use them. Much akin to an ASDA self check out... But then you are a bank, not a supermarket.Invest in people who know how to deal with the age group of your core customer base. Otherwise it?s a slippery slope...I await your response...
July 2021 by josie taylor
Inexperienced staff flapping about not doing a lot
July 2021 by john ludd
where do i start
March 2021 by Claire Dunstable
Dread coming in here, Q's, Q's, Q's, waiting, waiting waiting.
