November 2023 by Ng Shannon
? Lots of cake & sandwich choices; ?? Good chai latte but disappointing cappuccino; ??? Spacious for studying & no laptop policy although the wifi is nearly non-usable in my corner seat; ???? Friendly & accommodating staff (even asked me to smell the powder when I asked if the chai latte is sweet or spicy!).
October 2023 by Lizzie Baxter
What a lovely shop, such a friendly stop off point for coffee and a book browse.
September 2023 by Diane Burbidge
Went to.pick up.books I had ordered on line as my local Waterstones didn't have them. Friendly and helpfull staff. This Waterstones also has a cafe.
August 2023 by Ciaran Naughton
I really like Waterstones as a book shop.The one in Chelmsford is particularly nice. Has a great selection of books of different genres. Their fantasy and science fi selection is huge compared to other book shops in the area.They also have a good selection of games.I always find the staff really friendly and helpful if you ever have any queries and I?ve even had some good recommendations from them on what book to try next.
August 2023 by Wendy White
Nice location accessible by lift. Coffee good , cake choice varied.
August 2023 by D Jackson
Well stocked book shop with friendly and knowledgeable staff, also has a small coffee shop.
July 2023 by Joan Dawe
a great store and to top it off a lovely Cafe with super friendly staff
June 2023 by Angela Dodds
Ok but shop assistants ignored us just spoke to themselves having a laugh and giggle about things
June 2023 by Stuart Torn
The staff at Waterstones Chelmsford are extremely helpful and very pleasant to talk to about different books. The cafe also has a variety on offer
May 2023 by Andrew Hawkes
Love the books, staff really helpful.
May 2023 by John
I asked if the cheese and ham croissant is toasted - Yes was the response. Alas, yet another venue who seem to think that microwaving is an answer. Results, a product that is warm in parts and cold in others. Venues need to think about safe re-heating guidelines, and quality of what supposed to be a toasted/ grilled product.
May 2023 by Jacqueline Deigan
Searching for a gift for a young man that is not fond of reading.Staff were amazing.. recommending several books that could kick start his interest.
April 2023 by Fernando Moreno Montero
a good place to buy books and have a coffee
April 2023 by Kirsty Fear
The perfect place to unwind with a tea and a good book
April 2023 by Mark Godson
Love a good bookshop. Has a coffee shop upstairs too. And a lift for disabled access to first floor.
