March 2024 by sam may
Awful. Can't even park in the car park because no spaces!. Im sure the 20 odd staff do though. People parking in the parent and child spaces without a child, have mentioned to reception several times and they are unwilling to do anything about it. Its not hard to put out a tannoy announcement about it. I emailed the club about all of this and got no response. The manager of the club should be ashamed.The monthly fees are already high and I just got an email saying its going up to £94 a month! This gym is no way worth that, they don't spend any money on upgrading or even maintaining anything.Spend your money else where, where you will be appreciated soo much more.
February 2024 by Helen Leatherdale
My son had all his belongings stolen from his locker - unsafe gym with thief?s obviously watching people. Police have been informed.
February 2024 by Daniel Tappin
Slowly going downhill?.Staff are professional and friendlyHowever, the younger members treat the gym like a playground with the odd scrap thrown in for good measures. Only here at the moment as it?s local and has a crèche which my son occasionally uses. Will be looking elsewhere for the rest of 2024.
November 2023 by peter wood
Looks excellent however when we visited it was very noisy as there was a class just by the entrance
October 2023 by Simone
Great gym! Clean, lots of equipment and the most friendlinest of staff! The spa was lovely the best facial I have ever had and again all the staff friendly and welcoming! Also the lady who works in the cafe, thank you soo much you really made our experience the best, so happy so helpful and made us feel very welcome
October 2023 by Zuzu Amy
It could be 5 stars but it just doesn't have enough equipment, and the general service is cold and basic.
September 2023 by Marta Knyci?ska
The gym itself is fantastic. All the facilities you can dream of, a variety of classes, and great coaches. I came to Chelmsford for a few weeks so after a short tour in the gym I decided to get a one-month pass. Unfortunately, last week the gym was closed and till today I haven't gotten any answer if my membership is prolonged for those days. £79 +£20 membership fee was way too much for 3 weeks!
August 2023 by Ellie Pepper
Really good inclusive gym with swimming and classes offered. Great app to go with it so you know how busy it is and to book classes. A great gym! Best gym in Chelmsford in my opinion.
August 2023 by K GS
This is an organised location, bringing anything for all our fitness needs, even including ????. But I'd love to see more to it, like what Riverside Leisure Centre once had.
July 2023 by Richard Munro
I absolutely love you amazing staff chrissi is such a good manager and she is definitely the best person I have spoken to ?????
June 2023 by Danny
Have been to virgin for a while , it's good dont get me wrong but I do find there prices over pricedMen's showers stinkPool is ok but can get busy quickAnd the weights full off teens now with tripodsI also got thrown off a rower once because a class was on..They can do better , or they need to lower prices by 20-30%
May 2023 by Hollie Daly
Posting on behalf of my Dad & his partner. They both went for a Rejuvenate treatment package today, they both thoroughly enjoyed their massages & were made to feel very welcome & relaxed. Lauren-Marie gave a fantastic massage & was lovely. Highly recommend
May 2023 by Sean Allison
Gym seems very crowded. Also seemed very stuffy with little ventilation. Good range of equipment but would say it?s not very good value for money.
April 2023 by Aisling Siobhan
They never answer the phone and I was given a voucher for my birthday that I can't use because there is no way of getting in contact with the staff to book a session by phone and no email address seems to exist! It is very frustrating. I've been trying since late 2022 on and off!
April 2023 by jacqueline Jackson
Virgin Active Spa day - totally wonderful. Donna in the Spa did the best massage that I have ever had.The whole experience from the gym, the pool, the coffee shop to the spa were all first class. Have booked again. Thank you Team xx
