September 2025 by Steph Lovett
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James Nathaniel, Experience Consultant.
Such a professional & helpful key member of the team. Lovely smile, friendly nature & extremely knowledgeable. Thank you for your help James - very much appreciated & you brightened my day for sure. ?
August 2025 by John Dickens
There seems to be money invested in new pilates equipment. Just a shame the showers couldn't have been updated. They look like they were installed many decades ago and the tiles are mouldy and unpleasant to view. Everything looks tired and old in this area. The spa area is also rather poor. Tiny steam room and Jacuzzis not much bigger than the size of a bath. Also the car park is too full most of the time as well as the gym. Their weekend closing times are 7pm which seems far to early in comparison to other clubs.There are better places available for far less. The club also doesn't seem to operate a fair pricing for all policy. So many members pay different rates depending on age, job, health insurance or when they joined. New members can be paying twice as much as some members who joined years ago. The staff are friendly and try hard though. But the ones working at their head office are not and unfortunately you have to speak to them if you phone, as they no longer have a direct calling to your local club available.
August 2025 by Luke Thomas
Black mould on sinks?
August 2025 by Nick Chambers
Really good gym
August 2025 by Jana Martínková
I?m so glad I finally joined Virgin Active, especially since it?s just a 2-minute walk from my doorstep! I?m kicking myself for not joining earlier?what a gem of a place! I love having my little spa day every week. A big shoutout to the cleaning staff too - they do an amazing job keeping the changing rooms and showers spotless. It really makes a difference in making the experience even better. Highly recommend this place.
August 2025 by Alison Stock
Absolutely brilliant refit all new machines, weights, benches etc! New Reformer Pilates studio, great staff! Join you won?t regret it
August 2025 by Paul Ward
Lovely new gym
August 2025 by jake kennerson
Good gym, good machines and plenty of space
July 2025 by Aqsa Jamil
Great gym with clean facilities and a good variety of equipment. The staff are friendly and helpful, and the atmosphere is super motivating. Love the pool and sauna too ? definitely a great place to work out and unwind!
July 2025 by Wayne Thurnell
Have only been a member for 3 weeks but really enjoying it parking is excellent, the pool, sauna, steam room and jacuzzi are always accessible and never packed out.
The equipment is fantastic and there?s plenty to choose from.
But would like to give Sammy (think that?s her name) some praise, I was on the punchbag earlier just throwing what I thought were punches. When sammy came over and gave me some tips on stance and types of punches, and offered to help me in future with tips or with the pads.
Sammy really made me feel at ease and it was nice to have staff that show an interest.
Would recommend Virgin Active to anyone
July 2025 by Richard Thickett
All staff are very welcoming and friendly. The pool is a good size with two spa baths alongside, including a steam room. there are separate saunas for male and female. Only downside is the bad language that is sometimes used in the sauna and steam rooms, mainly by young males.
July 2025 by Shaine
My fat arse did not actually go into this gym but 5stars for the nice looking building and clean car park.
May 2025 by Khadijat Oritoke
I visited today and I wanted to give feedback . Donna was absolutely fantastic during our visit. She was friendly, professional and went above and beyond to make us feel welcome. Whether it was answering questions, offering guidance or just being approachable and kind, she truly made a difference in our experience.
She gave a great introduction to the gym and explained the equipment clearly with the kids session as well.
April 2025 by Saliem Parker
Only visited waiting fir my daughter
April 2025 by Molly Mc
Love this gym so much, everyone is so helpful especially bryony who is a PT there she is so lovely and supportive.
